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Customer Service Representative
2 months ago
YoungCapital is a leading recruiting company that connects candidates with suitable companies. Our experienced recruiters are dedicated to supporting you throughout the application process and beyond.
We are seeking a communicative and customer-oriented individual to join our team as a Customer Service Representative in Hamburg. As a key point of contact, you will be responsible for resolving customer inquiries via various channels.
Key Responsibilities:- Handle customer inquiries regarding statutory health insurance via chat, email, or phone
- Process and handle inquiries about changing health insurance
- Ensure quality assurance of application documents and documentation
- Enter and maintain customer and tariff data
- Contribute to a positive customer experience and company success
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive compensation package
We are committed to providing a positive and inclusive work environment. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.