Customer Experience Specialist
2 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Specialist. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a seamless car-buying experience for our customers.
Key Responsibilities- Provide personalized support to customers throughout the car-buying process, from initial inquiry to final sale.
- Conduct thorough vehicle condition assessments to ensure accurate appraisals and customer satisfaction.
- Process sales paperwork and manage inventory to ensure efficient and accurate transactions.
- Collaborate with colleagues to achieve sales goals and provide exceptional customer service.
- High school diploma or equivalent required.
- Previous sales and customer service experience preferred.
- Valid driver's license required.
- Basic skills with Microsoft Office Suite (e.g., Word, Excel, PowerPoint) preferred.
CarMax is a leading retailer of used cars, committed to delivering an honest, transparent, and high-integrity experience to our customers. We are proud to be a Fortune 100 Best Companies to Work For and offer a dynamic and supportive work environment for our associates.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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