Senior VA Benefits Consultant

2 weeks ago


Norfolk, Virginia, United States CALIBRE Full time

CALIBRE Systems Inc., a distinguished employee-owned Management Consulting and Digital Transformation firm, is seeking a Senior Benefits Consultant / Lead Trainer to provide expert support.

This role involves executing transition initiatives related to Veterans Affairs. Transition support encompasses delivering standardized VA Benefits and Services presentations, engaging in one-on-one consultations, offering pre-separation counseling, facilitating military life cycle events, conducting Capstone events, and providing warm-handover assistance. The Senior Advisor will exhibit leadership and in-depth knowledge in management and technical domains, including training, logistics, policy, data management, and program oversight.

The responsibilities include:

  • Overseeing operational deployment activities for personnel at the designated location
  • Implementing non-event activities at the assigned site
  • Coordinating travel logistics for team members
  • Creating a coverage model for the assigned site
  • Arranging field staff training sessions
  • Managing order reviews and inventory control
  • Participating in leadership teleconferences and virtual meetings
  • Updating site personnel on new policies and operational directives
  • Executing quality management tasks at the site and across the program
  • Conducting onsite activities and managing post-event data collection
  • Delivering training for new employees to prepare them for the established curriculum
Essential Skills
  • Proficient in adult learning principles
  • Knowledgeable about VA benefits programs
  • Familiar with transitioning service member demographics
  • Experienced in using Microsoft Office tools
  • Strong customer service and support capabilities
  • Skilled in delivering engaging workshops and training sessions
Required Experience
  • Bachelor's degree or 5 – 7 years of relevant work or military experience
  • Preferred background in Training, Education, Career Counseling, or Human Resources
  • Relevant certifications are advantageous

Preferred Qualifications:

  • Familiarity with military operations and experience with military clientele
  • Insight into current veteran issues and challenges during pre- and post-transition phases


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