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Hotel Operations Manager

2 months ago


Chicago, Illinois, United States Marriott Full time
Job Summary

As a key member of the Marriott team, the Hotel Manager will be responsible for overseeing the day-to-day operations of the property, ensuring exceptional guest experiences, and driving business growth. This role requires a strategic business leader who can develop and implement effective operations strategies, manage a high-performing team, and maintain a culture of excellence.

Key Responsibilities
  • Develop and implement operational strategies to drive guest satisfaction and revenue growth
  • Lead and manage a team of department heads to ensure seamless operations and exceptional guest experiences
  • Monitor and analyze financial performance, identifying areas for improvement and implementing cost-saving initiatives
  • Collaborate with cross-functional teams to drive business growth and improve operational efficiency
  • Ensure compliance with Marriott's brand standards and quality assurance programs
Requirements
  • 2-year degree in Business Administration, Hotel and Restaurant Management, or related field; 8 years' experience in hotel operations, sales, and marketing, or related field
  • OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related field; 6 years' experience in hotel operations, sales, and marketing, or related field
  • Proven track record of success in hotel operations, with a focus on guest satisfaction, revenue growth, and team leadership
  • Strong analytical and problem-solving skills, with the ability to drive business growth and improve operational efficiency
  • Excellent communication and interpersonal skills, with the ability to lead and motivate a high-performing team
What We Offer

Marriott International offers a competitive salary range of $205,000 to $258,000 annually, as well as a comprehensive benefits package, including health insurance, 401(k) plan, and paid time off. We also offer opportunities for professional growth and development, as well as a dynamic and inclusive work environment.

Marriott International is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional guest experiences.