Hotel Operations Manager

4 days ago


Chicago, Illinois, United States Study Hotels Full time
About the Role

We are seeking an experienced and dynamic General Manager to lead our hotel operations and drive business growth. As a key member of our team, you will be responsible for overseeing all aspects of hotel management, including guest satisfaction, employee development, and financial performance.

Key Responsibilities
  • Develop and implement strategies to improve guest satisfaction and loyalty
  • Lead and motivate a high-performing team to achieve business objectives
  • Manage hotel operations, including front office, housekeeping, food and beverage, and maintenance
  • Monitor and control hotel expenses, revenue, and profitability
  • Collaborate with sales and marketing teams to drive business growth and revenue
  • Foster a positive and inclusive work culture that promotes employee engagement and retention
Requirements
  • Bachelor's degree in Hospitality Management or a related field
  • Minimum 10 years of experience in hotel operations, with a proven track record of leadership and success
  • Excellent communication, interpersonal, and leadership skills
  • Strong analytical and problem-solving skills, with the ability to make informed decisions
  • Proficient in hotel property management systems and Microsoft Office
About Us

Study Hotels is a dynamic and growing hospitality company that values innovation, teamwork, and customer satisfaction. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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