Overnight Hotel Auditor
2 months ago
Hotel Felix is in search of a dedicated night auditor to enhance our team of hospitality experts. The successful candidate will possess a keen eye for financial accuracy, a passion for engaging with guests, and a strong dedication to ensuring customer satisfaction.
While prior hotel experience is not mandatory, a background in guest services is highly valued. If you aspire to embark on a rewarding career in the hospitality sector and seek a role that allows for professional growth, we encourage you to consider this opportunity.
Key Responsibilities
- Address guest inquiries, manage reservations and check-ins, coordinate housekeeping and security requests, resolve guest issues, and perform various front desk duties as necessary.
- Prepare and distribute daily, weekly, and monthly reports to the general manager and department heads.
- Assist with additional bookkeeping, administrative, and accounting tasks as needed.
- Audit and reconcile all financial documentation, including cash drawer activities, credit card transactions, room charges, final bill preparation, and occupancy rates.
- Ensure that every guest enjoys a comfortable and pleasant stay.
Required Qualifications
- Proficiency in computer usage is essential; familiarity with reservation and accounting software is preferred.
- Availability for flexible overnight shifts is necessary.
- Experience in the hospitality field or customer service is advantageous, though not essential.
- A high school diploma or equivalent is required; some college education is preferred.
- Excellent communication and customer service skills are a must.
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