Call Center Operations Lead
1 week ago
We are seeking a highly skilled Call Center Operations Lead to join our team at Treasure Creek USA. As a key member of our operations team, you will be responsible for ensuring that our customers receive exceptional service and support.
Main Responsibilities:- Develop and implement call center strategies to improve customer satisfaction and loyalty.
- Lead a team of customer service representatives to provide timely and effective support to customers.
- Analyze customer feedback and data to identify areas for improvement and develop solutions to address these issues.
- Collaborate with other departments to ensure seamless customer experience across all touchpoints.
- Bachelor's degree in Business Administration or related field.
- Minimum 3 years of experience in call center leadership role.
- Proven track record of improving customer satisfaction and loyalty.
The estimated salary for this position is $70,000 - $110,000 per annum, depending on qualifications and location.
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Call Center Team Lead
1 week ago
Walnut, California, United States TREASURE CREEK USA Full timeJob Title: Call Center Team LeadTreasure Creek USA is expanding its team and invites applications for a skilled Call Center Team Lead. As a key member of our customer service division, you will be responsible for supervising a team of customer service representatives and ensuring the delivery of exceptional customer experiences. If you have a passion for...
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Call Center Operations Manager
1 week ago
Walnut, California, United States TREASURE CREEK USA Full timeAbout the Job:Treasure Creek USA is seeking an experienced Call Center Operations Manager to join our team. As a key member of our operations team, you will be responsible for leading the customer service department and ensuring that we provide exceptional service to our customers.The Ideal Candidate:Has 3+ years of experience in a call center environment,...
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Call Center Team Lead
1 week ago
Walnut, California, United States TREASURE CREEK USA Full timeJob Description: Call Center Team LeadTREASURE CREEK USA is seeking an experienced CALL CENTER TEAM LEAD to join our team. As a key member of our customer service team, the successful candidate will be responsible for leading a team of customer service representatives, providing coaching and training to ensure they are equipped to handle customer inquiries...
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Call Center Operations Director
4 days ago
Walnut, California, United States TREASURE CREEK USA Full timeTreasure Creek USA: A Leader in Customer ServiceWe are proud to offer a comprehensive benefits package that includes 401(k) matching, competitive salary, dental insurance, health insurance, paid time off, and vision insurance.As a Call Center Operations Director, you will be responsible for driving business growth by optimizing customer service operations,...
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Operations Lead
5 days ago
Walnut, California, United States TREASURE CREEK USA Full timeJob Summary for Operations LeadTreasure Creek USA is hiring an experienced Operations Lead to oversee the daily operations of our call center.The ideal candidate will have a strong background in customer service, with a minimum of three years of experience in a mid to large size call center. A bachelor's degree or equivalent is required, and experience with...
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Medical Call Center Agent
2 weeks ago
Walnut Creek, California, United States BASS MEDICAL GROUP Full timeJob Title: Medical Call Center AgentBASS MEDICAL GROUP is seeking a compassionate and detail-oriented Medical Call Center Agent to join our team. In this role, you will be responsible for managing large volumes of calls, providing exceptional customer service, and ensuring accurate billing information.As a Medical Call Center Agent, you will work closely...
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Healthcare Call Center Agent
4 days ago
Walnut Creek, California, United States BASS MEDICAL GROUP Full timeKey ResponsibilitiesWe are looking for a detail-oriented Healthcare Call Center Agent who can effectively manage large volumes of calls, follow communication scripts, and act as a liaison between our company and its customers. The ideal candidate will also be responsible for evaluating documents to ensure accurate information for billing purposes.
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Contact Center Manager
1 week ago
Walnut, California, United States TREASURE CREEK USA Full timeJob Title: Contact Center ManagerSalary:$60,000 - $80,000 per yearAbout the RoleTreasure Creek USA is seeking an experienced Contact Center Manager to oversee our customer service operations. This role involves leading a team of customer service representatives to deliver exceptional service and meet business goals.Key ResponsibilitiesManage day-to-day...
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Customer Support and Services Lead
4 days ago
Walnut, California, United States TREASURE CREEK USA Full timeJoin Our Team as a Customer Support and Services LeadWe are seeking an experienced Customer Support and Services Lead to join our team at Treasure Creek USA. As a key member of our customer service department, you will be responsible for leading a team of customer support agents and ensuring seamless execution of customer interactions.Key...
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Customer Service Operations Manager
1 week ago
Walnut, California, United States TREASURE CREEK USA Full timeJob Title: Customer Service Operations ManagerIn the heart of Treasure Creek USA, we're seeking a seasoned professional to spearhead our customer service operations. As a Customer Service Operations Manager, you'll be responsible for ensuring seamless interactions between customers and our team. Your exceptional leadership skills and ability to handle...
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Customer Service Representative
4 weeks ago
Walnut Creek, California, United States BASS MEDICAL GROUP Full timeRole OverviewWe are seeking a highly motivated and dedicated Customer Service Representative to join our team at BASS Medical Group. This role is ideal for individuals who possess strong communication and interpersonal skills, with an ability to provide exceptional customer service while answering and directing calls efficiently.The successful candidate will...
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Walnut, California, United States Misfits Market Full timeJob SummaryWe are seeking a highly skilled Warehouse Inventory Lead to join our team at Misfits Market. This is an exciting opportunity for someone who is passionate about supply chain operations and inventory management.About UsMisfits Market is a mission-driven, high-growth startup dedicated to reducing food waste and making shopping for sustainable,...
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Cyber Security Operations Lead
4 days ago
Walnut Creek, California, United States KPMG Full timeAbout the RoleWe are seeking a highly skilled Cyber Security Operations Lead to join our Enterprise Security Services organization. This is a remote work opportunity.Job DescriptionThe ideal candidate will have a thorough understanding of cyber security operations and monitoring, with experience in managing and performing day-to-day operational...
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Service Delivery Lead
1 week ago
Walnut, California, United States TREASURE CREEK USA Full timeJob Title: Service Delivery LeadSalary:$55,000 - $75,000 per yearAbout the RoleWe are looking for a skilled Service Delivery Lead to join our contact center team at Treasure Creek USA. This role involves overseeing the delivery of customer service across multiple channels, including phone, email, and chat.Key ResponsibilitiesDevelop and implement customer...
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Customer Service Director
5 days ago
Walnut, California, United States TREASURE CREEK USA Full timeJob OverviewTreasure Creek USA seeks a skilled CUSTOMER SERVICE DIRECTOR to oversee our call center operations. As a key member of our team, you will be responsible for ensuring exceptional customer experiences and driving business growth.About the RoleThe ideal candidate will have three years of experience working in a mid-to-large size call center, with...
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Service Delivery Specialist
1 week ago
Walnut, California, United States TREASURE CREEK USA Full timeJob Description:Treasure Creek USA is seeking a Service Delivery Specialist to join our team. As a key member of our operations team, you will be responsible for leading the customer service department and ensuring that we provide exceptional service to our customers.About the Role:Responsible for leading a team of customer service representativesDevelop and...
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Hotel Operations Director
7 days ago
Walnut, California, United States Hotel Management Full timeJob OverviewWe are seeking a seasoned Hotel Manager to lead our team and drive hotel operations towards excellence. As a key member of our management team, you will be responsible for overseeing daily hotel operations, ensuring seamless guest experiences, and maintaining high standards of quality and service.
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Fitness Center Associate
2 weeks ago
Walnut, California, United States Planet Fitness Full timeResponsibilitiesProvide Exceptional Customer Service: Greet members, prospective members, and guests with a positive attitude and provide assistance as needed.Manage Front Desk Activities: Handle phone calls, check members into the system, process new member sign-ups, and conduct tours of the facility.Maintain Member Accounts: Facilitate updates to member...
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Operating Room Nurse Specialist
1 month ago
Walnut Creek, California, United States USPI Full timeRole SummaryBass Surgery Center, a leading multi-specialty Ambulatory Surgical Center (ASC) in Walnut Creek, is seeking a skilled Registered Nurse Operating Room to join our dynamic team. As an Operating Room Nurse Specialist, you will play a crucial role in ensuring the highest quality patient care and experience.About UsBass Surgery Center is committed to...
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Healthcare Operations Leadership Role
5 days ago
Walnut Creek, California, United States Health Link Full timeAbout the Opportunity:Health Link Home Health Agency is committed to providing exceptional care to individuals in the Bay Area. As a Home Health Operations Manager, you will play a critical role in achieving this mission by leading and coordinating all administrative and operational activities of our home health agency.Responsibilities:Develop and implement...