Service Delivery Lead
3 weeks ago
Salary:$55,000 - $75,000 per year
About the RoleWe are looking for a skilled Service Delivery Lead to join our contact center team at Treasure Creek USA. This role involves overseeing the delivery of customer service across multiple channels, including phone, email, and chat.
Key Responsibilities- Develop and implement customer service strategies to meet business objectives
- Lead a team of customer service representatives to ensure high-quality service delivery
- Monitor and analyze customer feedback and metrics to identify areas for improvement
- Collaborate with other departments to improve overall customer satisfaction
- Evaluate agent performance and provide coaching and training as needed
- Bachelor's degree in Business Administration or related field
- At least 3 years of experience in customer service leadership roles
- Excellent communication, interpersonal, and problem-solving skills
- Able to work in a fast-paced environment and adapt to changing priorities
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Service Delivery Specialist
3 weeks ago
Walnut, California, United States TREASURE CREEK USA Full timeJob Description:Treasure Creek USA is seeking a Service Delivery Specialist to join our team. As a key member of our operations team, you will be responsible for leading the customer service department and ensuring that we provide exceptional service to our customers.About the Role:Responsible for leading a team of customer service representativesDevelop and...
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Customer Support and Services Lead
3 weeks ago
Walnut, California, United States TREASURE CREEK USA Full timeJoin Our Team as a Customer Support and Services LeadWe are seeking an experienced Customer Support and Services Lead to join our team at Treasure Creek USA. As a key member of our customer service department, you will be responsible for leading a team of customer support agents and ensuring seamless execution of customer interactions.Key...
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Service Delivery Specialist
3 weeks ago
Walnut, California, United States TREASURE CREEK USA Full timeJob Title: Service Delivery SpecialistTreasure Creek USA is committed to delivering exceptional customer experiences and invites applications for a skilled Service Delivery Specialist. In this role, you will be responsible for developing and executing strategies to improve customer satisfaction, reduce churn rates, and increase loyalty. If you have a passion...
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Water and Wastewater Project Delivery Lead
4 days ago
Walnut Creek, California, United States KennedyJenks Consultants Full timeWe are seeking a highly skilled Water and Wastewater Project Delivery Lead to join our team in Northern California. As a key member of our project delivery team, you will be responsible for overseeing the planning, design, and construction support of various water and wastewater projects. Your expertise will ensure that projects meet contracts, drawings,...
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Senior Building Enclosure Technical Lead
6 days ago
Walnut Creek, California, United States Engineering Consulting Service Full timeJob Summary:We are seeking a highly skilled Senior Building Enclosure Technical Lead to join our team. As a key member of our building enclosure group, you will be responsible for providing technical expertise and support to staff within the region.Main Responsibilities:Oversee projects from initiation to completion, ensuring timely delivery and high-quality...
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Customer Experience Lead
6 days ago
Walnut, California, United States TREASURE CREEK USA Full timeJob Title: Customer Experience LeadTreasure Creek USA is seeking an experienced CUSTOMER EXPERIENCE LEAD to join our team! As a Customer Experience Lead, you will be responsible for leading a team of customer service representatives and developing strategies to improve customer satisfaction and loyalty.About the Role:- Estimated Salary: $85,000 - $120,000...
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Call Center Team Lead
3 weeks ago
Walnut, California, United States TREASURE CREEK USA Full timeJob Title: Call Center Team LeadTreasure Creek USA is expanding its team and invites applications for a skilled Call Center Team Lead. As a key member of our customer service division, you will be responsible for supervising a team of customer service representatives and ensuring the delivery of exceptional customer experiences. If you have a passion for...
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Food Service Delivery Associate
3 weeks ago
Walnut Creek, California, United States Zifty Full time**Job Overview**Zifty is seeking a reliable Food Service Delivery Associate to join our team. As a key member of our operations, you will play a vital role in delivering high-quality meals to our customers.Salary: $28 per deliveryAbout the JobThis position involves delivering food within a 10-mile radius of Walnut Creek, typically Monday through Friday...
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Service Delivery Specialist
5 days ago
Walnut Creek, California, United States Allstar Medical Supply Full timeAbout the RoleWe are seeking a highly skilled and motivated Service Delivery Specialist to join our team at Allstar Medical Supply. This role will involve assembling, delivering, and repairing mobility devices, such as scooters, lift chairs, hospital beds, and rollators/wheelchairs.
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Customer Service Team Lead
4 weeks ago
Walnut Creek, California, United States Fremont Bancorporation Full timeAbout the RoleFremont Bank is seeking a highly skilled Lead Teller to join our team in Walnut Creek, CA.The successful candidate will be responsible for managing cash handling, operational tasks, transaction approvals, customer service, product knowledge, sales, and telemarketing.The Lead Teller will ensure client satisfaction by implementing Fremont Bank's...
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Enterprise Security Services Team Lead
4 weeks ago
Walnut Creek, California, United States KPMG Full timeEnterprise Security Services Team LeadKPMG is seeking an experienced Enterprise Security Services Team Lead to join our team. As a key member of our Enterprise Security Services organization, you will be responsible for leading and managing security monitoring and incident response activities.About the Job:Lead and manage security monitoring and incident...
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Building Services Mechanical Lead
2 days ago
Walnut Creek, California, United States Fashion Institute of Design & Merchandising Full timeHDR is seeking a highly skilled Mechanical Engineer to lead our building services mechanical team. As a senior mechanical engineer, you will be responsible for overseeing the design and implementation of complex mechanical systems for our clients' facilities.About the OpportunityYour primary responsibility will be to serve as the Mechanical and Plumbing...
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Health Services Clinic Lead
3 days ago
Walnut, California, United States Sysco Full timeAbout the JobThis position will oversee the management of an onsite health service clinic, ensuring compliance with local, state, and federal regulatory healthcare requirements, OSHA rules, and regulations.The successful candidate will also be responsible for developing and implementing policies and procedures, managing budgets, and supervising staff.
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Operations Lead
3 weeks ago
Walnut, California, United States TREASURE CREEK USA Full timeJob Summary for Operations LeadTreasure Creek USA is hiring an experienced Operations Lead to oversee the daily operations of our call center.The ideal candidate will have a strong background in customer service, with a minimum of three years of experience in a mid to large size call center. A bachelor's degree or equivalent is required, and experience with...
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Building Enclosure Principal Lead
2 days ago
Walnut Creek, California, United States Engineering Consulting Service Full timeAbout the RoleThis is an exciting opportunity for a senior building enclosure consultant to join our team as a regional technical director. In this role, you will be responsible for providing technical expertise and supporting building enclosure staff within the region.Key responsibilities include overseeing projects, performing technical report reviews,...
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Leading Expert in Building Enclosure Consulting
3 weeks ago
Walnut Creek, California, United States Engineering Consulting Service Full timeWe are seeking a seasoned professional to join our team as a Building Enclosure Principal at ECS Group of Companies. This role is perfect for an experienced expert who can provide technical leadership and guidance on building enclosure projects across the region.The ideal candidate will have a strong background in civil engineering, architecture, or related...
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Clinical Team Lead
4 weeks ago
Walnut Creek, California, United States Catalight Full timeAbout the PositionWe are seeking a talented Clinical Team Lead to join our team at Easterseals Northern California. As a Clinical Team Lead, you will be responsible for overseeing the delivery of clinical services to clients and families. You will work closely with Clinical Managers and Behavior Interventionists to ensure that programs are meeting their...
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Infrastructure Delivery Leader
4 days ago
Walnut Creek, California, United States Brown And Caldwell Full timeAbout Our Company: Brown and Caldwell is a full-service environmental engineering and construction firm with 50+ offices and 1,900 professionals across North America and the Pacific. For 75 years, we have created leading-edge environmental solutions for municipalities, private industry, and government agencies.We strive to be the company of choice to our...
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Call Center Team Lead
3 weeks ago
Walnut, California, United States TREASURE CREEK USA Full timeJob Description: Call Center Team LeadTREASURE CREEK USA is seeking an experienced CALL CENTER TEAM LEAD to join our team. As a key member of our customer service team, the successful candidate will be responsible for leading a team of customer service representatives, providing coaching and training to ensure they are equipped to handle customer inquiries...
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Lead Project Architect
3 weeks ago
Walnut Creek, California, United States LCA Architects, Inc. Full timeJob Opportunity:LCA Architects, Inc. is seeking a seasoned Senior Project Architect to join our dynamic team in the San Francisco Bay Area.About Us:At LCA Architects, we pride ourselves on delivering exceptional architectural services with a personal touch. Our collaborative work environment and commitment to excellence make us an ideal choice for talented...