Patient Access Associate Registration Specialist PRN
3 days ago
Job Summary: We are seeking a skilled Patient Access Associate Registration Specialist PRN to join our team at Platte Valley Hospital in Brighton, Colorado. As a key member of our patient access team, you will be responsible for registering patients in multiple service lines, ensuring accurate and timely registration of demographic, financial, and clinical information. This is a PRN position, and hours and shifts will vary. If you have a strong organizational skillset and attention to detail, and at least one year of experience in the hospitality or service industry, we encourage you to apply. Key Responsibilities:
Register patients and confirm, enter, and/or update all required demographic data on patient and guarantor on registration system.
Avoid overlays and duplicate patient medical records.
Follow procedures when identifying a patient and applying the patient identification bracelet.
Register patients during downtime following downtime procedures and enter data into registration system immediately upon system availability.
Obtain and explain copies of insurance card(s), forms of ID, and signature(s) on all required forms.
Verify information on appropriate accounts to determine insurance coordination of benefits, pre-certification/prior-authorization if not verified by PASC.
Complete the Medicare Secondary Payer (MSP) questionnaire when applicable.
Verify insurance to determine coordination of benefits and obtain authorization and/or referrals as required.
Screen for and process non-covered services and waiver of liability (ABN) through automated screening at time of service.
Inform self-pay patients of liability due, prepayment requirements and coordinate screening of alternate funding sources if applicable.
Prepare estimate of procedures, calculate advance payment requirements on previous or bad debt and current balances.
Refer potentially eligible patients to financial counseling and/or contract eligibility vendor(s).
Coordinate with clinical areas and other ancillary departments to obtain accurate orders in order to establish patient financial expectations.
Collect patient payments and provide accurate receipt.
Post all payments in system.
Reconcile receipts with cash collected and completes required balancing forms.
Document patient account notes for all interactions/transactions.
Maintain departmental and/or individual work queues and reports as required.
Explain/answer patient billing inquiries and interpret statement data to resolve accounts.
Escalate account issues which cannot be resolved.
Update the emergency department room tracking system.
Requirements:
High School Diploma or equivalent, preferred
Strong organizational skills and attention to detail, required
At least one (1) year of experience in the hospitality or service industry, preferred
Benefits:
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers, and for our Colorado, Montana, and Kansas based caregivers; and our commitment to diversity, equity, and inclusion. Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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