Patient Access Registration Coordinator

7 hours ago


Brighton, Colorado, United States Intermountain Healthcare Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Access Registration Specialist to join our team at Platte Valley Hospital in Brighton, Colorado. As a Patient Access Registration Specialist, you will be responsible for registering patients in multiple service lines, collecting and verifying demographic, financial, and clinical information, and ensuring accurate and timely registration of patients.

Key Responsibilities
  • Register patients in multiple service lines, collecting and verifying demographic, financial, and clinical information
  • Confirm, enter, and/or update all required demographic data on patient and guarantor on registration system
  • Obtain and explain copies of insurance card(s), forms of ID, and signature(s) on all required forms
  • Verify information on appropriate accounts to determine insurance coordination of benefits, pre-certification/prior-authorization if not verified by PASC
  • Screen for and process non-covered services and waiver of liability (ABN) through automated screening at time of service
  • Inform self-pay patients of liability due, prepayment requirements and coordinate screening of alternate funding sources if applicable
  • Prepare estimate of procedures, calculate advance payment requirements on previous or bad debt and current balances
  • Refer potentially eligible patients to financial counseling and/or contract eligibility vendor(s)
  • Collect patient payments and provide accurate receipt
  • Post all payments in system
  • Maintain departmental and/or individual work queues and reports as required
  • Explain/answer patient billing inquiries and interpret statement data to resolve accounts
  • Escalate account issues which cannot be resolved
Requirements
  • High School Diploma or equivalent
  • Strong organizational skills and attention to detail
  • At least one (1) year of experience in the hospitality or service industry
Physical Requirements
  • Interact with others by effectively communicating, both orally and in writing
  • Operate computers and other office equipment requiring the ability to move fingers and hands
  • See and read computer monitors and documents
  • Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment
  • May require lifting and transporting objects and office supplies, bending, kneeling and reaching
Location

Platte Valley Hospital, Brighton, Colorado

Scheduled Weekly Hours: 24

The hourly range for this position is $24.26. We offer a comprehensive benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our commitment to diversity, equity, and inclusion.

Intermountain Health is an equal opportunity employer.



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