Field Service Technician
1 week ago
Position Title: Desktop Support Specialist
Required Skills: Deskside assistance, IT troubleshooting, SCCM, Active Directory 360, BitLocker, Autopilot, Field Support
Professional Experience: 4+ years
Job Location: Oklahoma City, OK
Employment Type: Full-Time / Onsite
Coforge is seeking a dedicated Desktop Support Specialist with a robust skill set:
- Proficient in deskside support at Level 1.5, with hands-on experience in imaging, troubleshooting laptops/desktops, resolving printer malfunctions, managing shipping, and receiving equipment.
- Minimum of 4 years of experience in deskside support roles.
- Skilled in imaging processes using Pix boot, SCCM, and/or Intune.
- Experience in addressing Active Directory 360 challenges.
- Familiarity with BitLocker, Multi-Factor Authentication (MFA), and Google Duo.
- Knowledgeable in Autopilot functionalities.
- Capable of resolving Level 1 and Level 2 issues related to passwords, access, and general laptop concerns.
- Experience in supporting hybrid and remote users within a large enterprise framework.
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