Field Service Technician

1 week ago


Oklahoma City, Oklahoma, United States Coforge Full time

Position Title: Desktop Support Specialist

Required Skills: Deskside assistance, IT troubleshooting, SCCM, Active Directory 360, BitLocker, Autopilot, Field Support

Professional Experience: 4+ years

Job Location: Oklahoma City, OK

Employment Type: Full-Time / Onsite

Coforge is seeking a dedicated Desktop Support Specialist with a robust skill set:

  • Proficient in deskside support at Level 1.5, with hands-on experience in imaging, troubleshooting laptops/desktops, resolving printer malfunctions, managing shipping, and receiving equipment.
  • Minimum of 4 years of experience in deskside support roles.
  • Skilled in imaging processes using Pix boot, SCCM, and/or Intune.
  • Experience in addressing Active Directory 360 challenges.
  • Familiarity with BitLocker, Multi-Factor Authentication (MFA), and Google Duo.
  • Knowledgeable in Autopilot functionalities.
  • Capable of resolving Level 1 and Level 2 issues related to passwords, access, and general laptop concerns.
  • Experience in supporting hybrid and remote users within a large enterprise framework.


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