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Field Service Operations Supervisor

2 months ago

Oklahoma City, Oklahoma, United States Nesco Resource Full time

Field Service Coordinator

Advance Your Career with a Company That Values Your Efforts

Are you seeking a rewarding opportunity in a dynamic sector where your dedication is genuinely appreciated? Step into the role of Field Service Coordinator, where you will manage field service initiatives, oversee customer service functions, and supervise an industrial boiler rental fleet. If you possess experience in field service setup and a talent for providing exceptional customer service, this position could be your next significant career advancement. In this role, you will handle warranty repairs, implement new field equipment, and manage piping projects while ensuring quality and ongoing enhancement.

Take the next step in your professional journey

What Awaits You?

  • Work Environment: Engage in on-site field service management.
  • Salary Package: Receive a competitive salary based on your experience.
  • Benefits: Access a comprehensive benefits package that includes Medical, Vision, Dental, 401(k), and Employee Assistance Program.
  • Direct Employment: Enjoy direct hire opportunities without intermediary contracts.

Daily Responsibilities:

  • Field Activity Oversight: Manage warranty repairs, new field equipment installations, and piping projects.
  • Project Management: Schedule and allocate resources for projects, collaborate with project managers on timelines and scope, approve worked hours for payroll, and submit invoices for fieldwork, differentiating between billable and warranty tasks.
  • Operational Knowledge: Maintain a comprehensive understanding of departmental procedures and specific job functions.
  • Quality Assurance: Ensure quality standards and continuous improvement within the job scope.
  • Warranty Management: Work with project managers and service technicians to schedule and resolve warranty concerns.
  • Start-up Coordination: Assist in planning start-up activities, ensuring effective collaboration among all relevant personnel.

Desired Qualifications:

  • Welding Knowledge: Familiarity with ASME code and welding techniques (FCAW, GMAW, GTAW) is advantageous.
  • Blueprint Skills: Ability to read and interpret blueprints proficiently.
  • Training Commitment: Openness to participate in assigned training sessions.
  • Mathematical Proficiency: Strong mathematical skills are essential.

Essential Qualifications:

  • Location Requirement: Must reside in Oklahoma; this role is entirely on-site or field-based.
  • Experience: A minimum of five years in roles related to field service installation.
  • Management and Customer Service Expertise: A solid background in managing field service operations and customer relations.
  • Travel Flexibility: Willingness to travel up to 25% as necessary.

Nesco Resource provides a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.

Nesco Resource is committed to providing equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.