Assistant General Manager

7 days ago


Cedar Falls, Iowa, United States Raising Cane's Chicken Fingers Full time

Job Summary:

The Restaurant Operations Manager is a key member of the Raising Cane's team, responsible for supporting the General Manager in the day-to-day operations of the restaurant. This role requires a strong leader who can convey the company culture to Crewmembers and Customers, while also driving sales growth and profitability.

Key Responsibilities:

  • Operations Management:
    • Lead the team to achieve sales growth and profitability targets
    • Manage labor costs, inventory, and supplies to optimize restaurant performance
    • Ensure restaurant cleanliness and maintenance
    • Lead monthly inventory counts and vendor orders
  • Business Management:
    • Support the General Manager in managing food and labor costs
    • Lead the restaurant to achieve financial goals
    • Identify and resolve operational issues
    • Monitor spending on all costs, including contract services, repair and maintenance, and supply costs
  • People Management:
    • Use selective hiring criteria to maintain a quality Crewmember roster
    • Train and develop Shift Managers and Crewmembers
    • Support the professional development of Shift Managers and Crewmembers
    • Draft performance plans for Shift Managers and share information with the General Manager
  • Project Support:
    • Understand and support company-driven programs and initiatives
    • Collaborate and organize program implementations at the restaurant level

Requirements:

  • Minimum of High School Diploma or equivalent required, some College preferred
  • Must be 18 years of age or older
  • Proficient in Microsoft Office (Word, Excel, Outlook)
  • Ability to lead, motivate, and empower Crewmembers
  • Ability to manage basic tasks, restaurant operations, and fiscal management
  • Takes initiative
  • Has excellent verbal and written skills
  • Ability to recognize problems and problem solve
  • Ability to set goals and convert plans into action
  • Knowledge of Labor Laws
  • Knowledge and skills in staffing, scheduling, people and cost management

Preferred Qualifications:

  • New Restaurant opening experience a plus
  • 3 years restaurant or retail management preferred


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