Retail Assistant Manager

2 weeks ago


Cedar Rapids, Iowa, United States Scooter\'s Coffee Full time

Position: Assistant Store Manager

Overview:
We are seeking enthusiastic individuals with vibrant, positive, and sociable personalities. If you are someone who radiates positivity, enjoys engaging with others, and possesses leadership qualities, we want you on our team. You bring the energy and leadership; we will provide the training on coffee expertise, management, and team leadership.

Role Summary:
The Assistant Store Manager plays a crucial role in ensuring smooth operations and supports the Store Manager in various tasks. This position acts as a role model for barista duties and leads the team in the absence of the Store Manager.

Benefits:
- Paid time off
- Complimentary specialty beverage during shifts
- Discounts on beverages outside of shifts
- Reduced prices on food and retail items
- Flexible working hours
- Immediate cash tips
- Opportunities for career advancement

Key Responsibilities:
- Deliver a consistent and high-quality customer experience by following brand beverage recipes and techniques, addressing customer concerns, and guiding the team to provide exceptional service.

- Maintain service speed during peak times by staying composed, managing team workflow efficiently, anticipating customer needs, and utilizing downtime for preparation.

- Assist the Store Manager in onboarding and training new staff members.

- Foster effective working relationships with team members by recognizing individual motivational factors.

- Actively seek opportunities to enhance both individual and team sales.

- Understand and accurately execute cash handling, point of sale systems, and operational procedures.

- Ensure compliance with health, safety, and sanitation standards among team members.

- Serve as a keyholder, adhering to all opening and closing protocols.

- Exhibit punctuality, reliability, and flexibility while assisting the Store Manager with administrative tasks as needed.

Qualifications:
- Passion for customer interaction
- Eagerness to master brand recipes and techniques
- Energetic, adaptable, and fast-paced work style
- Ability to collaborate effectively within a team
- Strong communication skills and the ability to teach others
- Excellent problem-solving abilities and attention to detail
- Aspiration to take on a leadership role in a growing organization.

Disclaimer:
The responsibilities and skills outlined here are general in nature and represent the type of work performed, but they do not constitute an exhaustive list of the duties and responsibilities associated with the position.

At Scooter's Coffee, we pride ourselves on being a leading specialty coffee brand, committed to quality and sustainability. We believe in creating meaningful connections and delivering an exceptional experience to everyone we serve. We are on the lookout for talented and passionate individuals to join our team.



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