Crisis Support Specialist

3 weeks ago


Worcester, Massachusetts, United States U Mass Memorial Health Full time

Key Responsibilities:

As a Crisis Support Worker with U Mass Memorial Health, you will partner with clinical staff to provide a mobile, on-site, face-to-face therapeutic response to youth experiencing a behavioral health crisis. You will participate with crisis team clinicians, psychiatry, and other ESP staff as a member of a multi-disciplinary team devoted to linking the youth and their family to the appropriate level of care.

Key Qualifications:

  • Associates degree in a human services related field and one year of experience working with youth/families, or a High School diploma, HiSet or GED and a minimum of two years' experience working with youth/families
  • At least one year of experience working with youth and families in a mental health setting
  • Experience in navigating and working with child/family serving systems or teaching other parents/caregivers to navigate such systems
  • Current valid US-issued driver's license and ability to provide registered, inspected and insured automobile for work-related purposes
  • Candidates who are bilingual in Spanish and English are highly encouraged to apply
  • Must be able to pass a CORI background check

Our Commitment to Diversity and Inclusion:

UMass Memorial Health is an Affirmative Action/Equal Opportunity Employer. We do not discriminate in employment and personnel practices on the basis of race, sex, gender identity, age, ancestry, disability, religion, national origin, marital status, sexual preference, political affiliation, or any other basis prohibited by applicable law.

Our Standards of Respect:

We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community, and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player, and Be Kind.



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