Restaurant Host/Hostess

4 weeks ago


Las Vegas, Nevada, United States G2G Management Full time

Job Description - Restaurant Host/Hostess
Report To: General Manager, Manager

Job Summary

As a Restaurant Host/Hostess, you will be the first point of contact for our customers, ensuring a warm and welcoming experience from the moment they arrive. Your role will involve greeting and seating customers, receiving payment, and assisting service personnel as needed to ensure customer satisfaction.


Key Responsibilities

  • Greet and welcome all customers immediately upon arrival, verifying the number in their party and determining special needs.
  • Collect payment from customers in accordance with established cash handling procedures, inquiring about food/service satisfaction and handling customer complaints/suggestions appropriately.
  • Seat customers at tables/booths appropriate for their needs and those of the restaurant, introducing feature of the day.
  • Keep the hostess area stocked and clean, ensuring a smooth and efficient service.
  • Handle incoming telephone calls immediately, taking to-go orders as appropriate.
  • Maintain proper supply of clean menus.
  • Provide initial beverage suggestions and refill orders as needed.
  • Assist service personnel in clearing and setting tables.
  • Resolve complaints as they arise, notifying the manager of any issues.


Accountabilities

  • Customers are greeted and seated in a timely and pleasant manner, following company timing standards.
  • Guest check transactions are handled accurately, with register totals balancing at the end of the shift.


Requirements

  • Ability to observe and differentiate between monetary denominations.
  • Effective communication skills to interact with guests.
  • Reliability and flexibility to adapt to changing situations.
  • Team player with a positive attitude.
  • Sufficient mobility to move and/or operate in the work area.
  • Compliance with state, county, or municipal regulations regarding health risk concerns about food handling.
  • Minimum 6 months experience as a host/hostess or cashier.


Why Join Our Team?

We are a dynamic and customer-focused organization, committed to providing an exceptional dining experience. As a Restaurant Host/Hostess, you will play a vital role in ensuring our customers receive the highest level of service and satisfaction.


What We Offer

We offer a competitive salary, opportunities for career growth and development, and a fun and supportive work environment.


How to Apply

Apply now to join our team and become a part of our commitment to excellence.



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