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Customer Service Representative

2 months ago

Suwanee, Georgia, United States Public Storage Full time

Job Summary

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Public Storage. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers.

Key Responsibilities

  • Assess customer storage needs and provide personalized solutions
  • Manage and maintain the cleanliness and organization of our storage facilities
  • Process transactions and handle customer payments
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Work independently and as part of a team to achieve sales and customer satisfaction goals

Requirements

  • Previous experience in customer service or sales
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • High school diploma or equivalent required

What We Offer

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

About Us

Public Storage is a leading provider of self-storage solutions, with a commitment to delivering exceptional customer service and exceeding customer expectations. We are proud to offer a comprehensive range of storage solutions, including climate-controlled storage units, RV and boat storage, and more.