Administrative Practice Leader

3 weeks ago


SaintPriestlaPlaine, Nouvelle-Aquitaine, United States Staffing Proxy Full time

**Overview:**

Inspired Hearing Solutions is a growing healthcare provider in Richmond, VA, seeking a seasoned Medical Office Manager to drive our administrative and operational success.

We offer a dynamic work environment that values collaboration, professionalism, and a positive attitude. As a key member of our team, you will play a vital role in ensuring smooth day-to-day operations and delivering exceptional patient care.

Key Responsibilities:

  1. Manage patient intake, check-out processes, and payment collection during busy periods or staffing shortages.
  2. Oversee daily office operations, ensuring efficiency and effectiveness.
  3. Supervise and support administrative and clinical staff, fostering a collaborative environment.
  4. Conduct end-of-day financial reviews and ensure accurate revenue tracking and reporting.
  5. Oversee patient scheduling, ensuring timely flow and addressing any operational issues promptly.
  6. Handle patient inquiries, complaints, and escalations with professionalism and empathy.
  7. Enforce office policies and procedures while maintaining a respectful and team-oriented environment.
  8. Coordinate with billing personnel to address insurance claims, payment collections, and reconciliation.
  9. Monitor office supplies and equipment, ensuring adequate inventory and maintenance.

Requirements:

  • Proven experience in medical office management or a similar leadership role.
  • Strong organizational skills with a focus on attention to detail and problem-solving.
  • Excellent interpersonal and communication skills—friendly yet assertive.
  • Ability to foster a collaborative, respectful, and positive work environment.
  • Knowledge of medical billing and insurance processes.
  • Proficiency with EMR systems; experience with CounselEar is a plus.

Salary Range:** $65,000 - $85,000 per year, depending on experience.



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