Clinical Practice Administrator

3 weeks ago


SaintPriestlaPlaine, Nouvelle-Aquitaine, United States Staffing Proxy Full time
Job Title: Clinical Practice Administrator

Inspired Hearing Solutions is a trusted hearing healthcare provider in Richmond, VA, with a dedicated team of providers and support staff.

The practice values collaboration, professionalism, and a positive work environment where employees can make a meaningful impact on the team and patients.

This role plays a vital part in overseeing administrative and operational aspects of the practice, ensuring smooth day-to-day operations.

Key Responsibilities:

  • Provide critical support for patient intake, check-out processes, and payment collection during busy periods or staffing shortages.
  • Manage incoming phone calls and address front office tasks as necessary to maintain efficient operations.
  • Supervise and support administrative and clinical staff, fostering a collaborative environment.
  • Conduct end-of-day financial reviews and ensure accurate revenue tracking and reporting.
  • Oversee patient scheduling, ensure timely flow, and address any operational issues promptly.
  • Handle patient inquiries, complaints, and escalations with professionalism and empathy.
  • Enforce office policies and procedures while maintaining a respectful and team-oriented environment.
  • Coordinate with billing personnel to address insurance claims, payment collections, and reconciliation.
  • Monitor office supplies and equipment, ensuring adequate inventory and maintenance.
  • Assist with recruitment, training, and onboarding of new team members.

Estimated Salary: $68,000 - $78,000 per year

Requirements:

  • Proven experience in medical office management or a similar leadership role.
  • Strong organizational skills with a focus on attention to detail and problem-solving.
  • Excellent interpersonal and communication skills—friendly yet assertive.
  • Ability to foster a collaborative, respectful, and positive work environment.
  • Knowledge of medical billing and insurance processes.
  • Proficiency with EMR systems; experience with CounselEar is a plus.

Benefits:

  • Medical Insurance
  • Matching Retirement Plan
  • Generous Paid time off and holidays


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