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Front Desk Coordinator

2 months ago

Virginia Beach, Virginia, United States Therapy Network The LLC Full time

**Job Summary:**

The Therapy Network The LLC is seeking a highly skilled and experienced Front Desk Coordinator to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient service, managing front desk operations, and ensuring a smooth and efficient patient experience.

**Key Responsibilities:**

  • Assist patients with check-in and check-out, registration, and benefits verification
  • Manage multi-line phone and respond to patient inquiries
  • Collect co-pays and patient balances
  • Update patient records and maintain accurate and up-to-date information
  • Provide exceptional customer service and ensure a positive patient experience

**Requirements:**

  • At least 1 year of medical front office experience
  • High level of maturity and dependability
  • Registration, reception, and medical record experience
  • Insurance benefits and authorization experience
  • Attention to detail and ability to multitask
  • Above average computer skills
  • Multi-line phone experience
  • Exceptional oral and written communication skills

**Benefits:**

  • Health and dental insurance
  • Life, disability, and legal coverage
  • Competitive pay
  • Three weeks of paid time off
  • Casual work environment
  • No weekends or holidays