Customer Experience Coordinator

6 days ago


Savannah, Georgia, United States HomeGoods Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Coordinator. In this role, you will be responsible for leading the frontline team to deliver exceptional customer service and drive sales growth.

Key Responsibilities
  • Lead the frontline team to promote a highly satisfied customer experience
  • Develop and implement strategies to drive customer loyalty and retention
  • Train and mentor associates on policies and procedures
  • Monitor and maintain cash controls, including change funds
  • Assign registers and coordinate breaks to ensure optimal coverage
  • Audit and approve paperwork
  • Maintain a clean and organized store environment
  • Monitor and report safety hazards
Requirements
  • High school graduate or equivalent degree preferred
  • Available to work flexible schedule, including evenings and weekends
  • Excellent interpersonal and customer service skills
  • Able to lift heavy merchandise and work in a fast-paced environment
  • Experience in retail or supervisory role preferred
What We Offer

We offer a competitive hourly rate, benefits package, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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