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Scheduling Coordinator

2 months ago

Savannah, Georgia, United States FlightSafety International Full time
About FlightSafety International

FlightSafety International is a leading provider of professional aviation training and services. With a global presence, we offer a comprehensive range of training solutions for pilots, technicians, and other aviation professionals.

Purpose of Position

The Scheduling Specialist plays a critical role in ensuring the smooth operation of our training programs. This position is responsible for coordinating scheduling activities, managing client relationships, and providing exceptional customer service.

Key Responsibilities
  • Manage client training schedules and coordinate with customers on specific training needs and requirements.
  • Understand regulatory requirements and verify training objectives.
  • Act as a liaison between FlightSafety and our clients, ensuring seamless communication and coordination.
  • Perform Export Compliance checks as needed.
  • Verify and collect pre-training documents.
  • Call customers to confirm attendance and training objectives.
  • Manage client retention programs.
  • Provide exceptional customer service and support to our clients.
Requirements
  • Bachelor's degree in Business or Aviation Management preferred or three (3) years' related experience and/or training.
  • Achieved a master level of all responsibilities of Scheduling Specialist, Associate.
  • Requires knowledge of aviation industry terminology, FARs, and prerequisites for FlightSafety International courses.
Preferred Qualifications
  • Excellent customer service skills.
  • Knowledge of basic scheduling concepts and/or experience with scheduling software.
  • Detail-oriented with excellent organization and time management skills.
  • Excellent verbal and written communication skills.
Work Environment

FlightSafety International is an Equal Opportunity Employer/Vet/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.