Aviation Customer Service Representative

2 days ago


White Plains, New York, United States Atlantic Aviation Full time
Aviation Front Desk Customer Service Representative Job Description

Are you looking for a career in aviation that combines customer service with a fast-paced environment? Look no further than this Front Desk Customer Service Representative position with Atlantic Aviation at HPN in White Plains, NY.

In this role, you will be the first point of contact for clients arriving at the facility, interacting with large corporations' flight departments and high-profile clients. You will perform assigned tasks related to providing services for corporate aircraft, cargo and passenger charters, and other general aviation aircraft.

Key Responsibilities:

  • Provide exceptional customer service and assistance to clients
  • Make hotel and catering reservations for inbound and outbound aircraft
  • Process customer purchases and fuel transactions
  • Work closely with line service personnel and pilots to ensure all customer service needs are met

Requirements:

  • Customer service/hospitality experience
  • High school diploma or GED certificate
  • 18 years of age
  • A valid state driver's license
  • Ability to comprehend and perform basic math calculations

We maintain a drug-free workplace and perform pre-employment substance testing.



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