Credit Collections Manager

3 weeks ago


Fort Atkinson, Iowa, United States Mizuho Financial Full time
About the Role

The Credit Collections Manager is responsible for overseeing the entire credit granting process, including the consistent application of a credit policy, periodic credit reviews of existing customers, cash application processes, and the assessment of the creditworthiness of potential customers. This role aims to optimize the mix of company sales and bad debt losses.

Key Responsibilities

This position involves providing leadership and management of Credit & Collections staff by assigning, monitoring, and reviewing their work. It also entails mentoring and developing employees, giving timely and constructive feedback, and measuring and documenting their performance. Additionally, the Credit Collections Manager will develop, implement, and maintain systems, procedures, and policies, including the corporate credit policy, and recommend changes and process improvements to senior management.

Requirements and Qualifications

The ideal candidate will have a Bachelor's degree in Accounting or Business, with seven-plus years of progressively responsible experience with credit & collections, credit scoring systems, thorough knowledge of credit-related laws, and minimum five years of supervisory experience. The candidate should also have knowledge of Accounts Receivable related accounting principles, including bad debt and revenue recognition, and experience with customer negotiations. Furthermore, the Credit Collections Manager should be able to lead, engage, motivate, and develop employees directly reporting to this position as well as cross-functionally. Experience with SAP systems is preferred, and the candidate should have strong analytical and problem-solving skills with expertise in financial data interpretation, accounting cycles, and flows. Excellent computer skills, including operating Windows-based personal computers, various office equipment, and machines, and telephone system, are also required. The candidate should be able to efficiently and effectively use Microsoft products such as Outlook, Word, Excel, and PowerPoint. Excellent customer focus, a high sense of urgency, and ability to provide excellent interpersonal and communication skills are essential. The Credit Collections Manager should be able to function calmly in a fast-paced environment, managing multiple priorities simultaneously, and positively manage situations of a dynamic nature. Additionally, the candidate should be highly professional and consistent in exercising good judgment while maintaining a high level of confidentiality and sensitivity at all times. The ability to think strategically and function tactically and positively creating a highly productive work environment is also required.

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