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Hospital Services Technician

1 month ago

Fort Dodge, Iowa, United States Stericycle Full time
Job Title: Hospital Services Technician

Stericycle is seeking a part-time Hospital Services Technician to join our team in Fort Dodge, Iowa. As an essential business, we are on the front lines supporting the healthcare industry during the COVID-19 pandemic. This means our team members enjoy better job stability and opportunities for advancement, as well as updated policies and training to ensure safe service delivery.

The Hospital Services Technician will travel to customer healthcare facilities to provide collection and exchange of waste containers for various Stericycle programs, including Sharps Management Service, Pharmaceutical Waste, Controlled Substance, and Document Management. This service is provided at regularly scheduled intervals for assigned facilities. The successful candidate will fill in for other team members on vacation or sick leave and may be asked to assist supervisors as needed.

Key Responsibilities:
  • Travel between customer healthcare facilities to proactively monitor, collect, and exchange waste containers for various Stericycle programs and services.
  • Interact professionally with onsite customer staff to ensure service expectations are met or exceeded.
  • Maintain a rigid collection and service schedule.
  • Communicate duty status on a defined schedule.
Requirements:
  • Education equivalent to graduation from high school or GED.
  • 2+ years of related experience, customer service preferred, or the equivalent in related work experience.
  • Demonstrate strong communication skills and tact in providing superior customer service in a variety of settings and situations.
  • May require mandatory immunizations and credentialing based on customer requirements.
  • Must possess a valid driver's license and reliable transportation to travel between customer facilities.
  • Ability to work independently and with little supervision.
  • Knowledge of computer/handheld software applications, including spreadsheets, and application-based programs to track daily KPIs.
Benefits:

Stericycle offers its employees a range of benefits, including a healthcare program with medical, dental, vision, and prescription coverage, healthcare and dependent care flexible spending accounts, life and accidental death and dismemberment insurance, an employee assistance program, tuition reimbursement, paid vacation and sick time, a 401(k) plan, and an employee stock purchase plan.