Collection Services Director
4 weeks ago
Elevate Credit Service, LLC seeks a seasoned professional to lead its Collection Services team. The ideal candidate will have a strong background in vendor management, call center technologies, and business finance.
Key Responsibilities:
- Develop and implement collection strategies to recover overdue payments while minimizing bad debt.
- Lead the Outsource Management teams to achieve financial and operational targets.
- Analyze call center performance, identifying trends and recommending solutions.
- Ensure compliance with local, state, and federal regulations.
- Partner with Business Operations to conduct monthly invoice reconciliations.
- Work with Care/Tech leadership to establish the outsource strategy.
Requirements:
- Bachelor's degree in Business Finance, Accounting, or Economics.
- 10-12 years of related work experience in a middle management leadership role.
- 6+ years of vendor management experience.
- Strong analytical and problem-solving skills.
- Excellent oral and written communication skills.
Preferred Qualifications:
- Experience in technical project management.
- System and/or data analysis experience.
- Agile program management experience.
About Elevate Credit Service, LLC:
Elevate Credit Service, LLC is a leading provider of consumer finance solutions. We are committed to delivering exceptional customer experiences and driving business growth.
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