Collection Services Director

4 weeks ago


Fort Worth, Texas, United States Elevate Credit Service, LLC Full time
Job Summary

Elevate Credit Service, LLC seeks a seasoned professional to lead its Collection Services team. The ideal candidate will have a strong background in vendor management, call center technologies, and business finance.

Key Responsibilities:

  • Develop and implement collection strategies to recover overdue payments while minimizing bad debt.
  • Lead the Outsource Management teams to achieve financial and operational targets.
  • Analyze call center performance, identifying trends and recommending solutions.
  • Ensure compliance with local, state, and federal regulations.
  • Partner with Business Operations to conduct monthly invoice reconciliations.
  • Work with Care/Tech leadership to establish the outsource strategy.

Requirements:

  • Bachelor's degree in Business Finance, Accounting, or Economics.
  • 10-12 years of related work experience in a middle management leadership role.
  • 6+ years of vendor management experience.
  • Strong analytical and problem-solving skills.
  • Excellent oral and written communication skills.

Preferred Qualifications:

  • Experience in technical project management.
  • System and/or data analysis experience.
  • Agile program management experience.

About Elevate Credit Service, LLC:

Elevate Credit Service, LLC is a leading provider of consumer finance solutions. We are committed to delivering exceptional customer experiences and driving business growth.



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