Customer Care Specialist

1 week ago


Ashburn, Virginia, United States VetEvolve VA LLC Full time

Position Overview:
Are you passionate about customer service and animal care? At VetEvolve VA LLC, we are seeking a dedicated individual to enhance our client services team. This role is perfect for those who wish to combine their customer service experience with a love for animals.

Key Responsibilities:
As a vital member of our team, you will be responsible for:

  • Providing exceptional support to clients during their visits.
  • Managing client communications, including scheduling and daily operations.
  • Maintaining a welcoming and organized reception area.
  • Addressing client inquiries and concerns with empathy and professionalism.
  • Facilitating appointment scheduling to optimize workflow.
  • Processing payments and maintaining accurate patient records.

Qualifications:
We are looking for candidates who possess:

  • A positive and proactive attitude.
  • Strong communication skills and a sense of humor.
  • A commitment to learning and personal development.
  • Reliability and a strong work ethic.
  • Excellent organizational skills and attention to detail.

Daily Activities:
In this role, you will provide compassionate support to clients during their visits, ensuring a positive experience. You will also handle various administrative tasks, including answering multi-line phone calls and resolving client issues effectively.

If you are enthusiastic about contributing to a team that values animal welfare and client satisfaction, we encourage you to consider this opportunity.



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