Customer Engagement Coordinator
2 weeks ago
Position Title: Marketing Support Specialist
Job Type: Part-Time Remote - Flexible
Benefits:
- Competitive compensation
- Flexible working hours
- Opportunities for training and professional growth
About the Company:
At British Swim School, we are dedicated to making a significant difference in our communities by promoting water safety and teaching essential swimming skills. This role offers a chance to contribute to our mission of ensuring the safety of children through swimming education.
Compensation and Benefits:
- Starting pay during training at $16/hr, increasing to $18/hr, and potentially reaching $20/hr after the initial evaluation.
- Opportunity for performance-based bonuses and commissions.
- Paid time off for birthdays and flexible scheduling to accommodate other commitments.
Job Overview:
We are looking for a proactive and customer-focused Marketing Support Specialist to join our team. This part-time position involves assisting with local marketing initiatives and delivering outstanding customer service to prospective clients. There is potential for this role to evolve into a full-time opportunity.
Key Responsibilities:
- Support the creation and execution of marketing strategies and campaigns.
- Develop engaging content for social media platforms, including photography and graphic materials, while managing the school's online presence.
- Assist in the distribution of promotional materials such as brochures and newsletters.
- Collect and analyze customer feedback to guide marketing strategies.
- Build and maintain relationships with local community organizations and groups.
- Participate in community events to enhance the visibility of the swim school.
Customer Service Duties:
- Facilitate the registration process for swim lessons.
- Maintain accurate records of customer interactions and follow up as necessary.
- Deliver exceptional customer service to ensure a positive experience for all clients.
Qualifications:
- 1-2 years of experience in a customer service or marketing role.
- Strong communication and interpersonal skills, capable of engaging with individuals of all ages.
- Familiarity with social media platforms and basic graphic design tools.
- Excellent organizational and time management abilities.
If you are a detail-oriented individual who thrives in a dynamic environment, we invite you to consider this rewarding opportunity with British Swim School.
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