Customer Service Representative

1 week ago


Ashburn, Virginia, United States Sherwin-Williams Full time
Spanish Bilingual Customer Service Specialist

We are seeking a highly skilled and customer-focused Spanish Bilingual Customer Service Specialist to join our team at Sherwin-Williams. As a valued member of our team, you will play a key role in delivering exceptional customer experiences and providing top-notch sales service.

Key Responsibilities:
  • Provide exceptional customer service and maintain high levels of customer satisfaction
  • Assist customers by identifying their needs and offering suitable products and services
  • Build strong relationships with wholesale and retail customers
  • Process sales transactions accurately and meet sales goals
  • Maintain work order files, stock shelves, and set up displays
  • Tint and mix products to customer specifications
  • Assist with store maintenance and deliveries
  • Stay up-to-date on products and suggest ways to improve sales
Requirements:
  • Must be at least 18 years old
  • Must be legally authorized to work in the country of employment
  • Must be able to read, write, comprehend, and communicate in English and Spanish
  • Must be able to lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
Preferred Qualifications:
  • Valid, unrestricted driver's license
  • High School diploma or equivalent
  • At least one year of experience in delivery, retail, or customer service
  • Previous work experience selling paint and operating tinting and mixing equipment is a plus


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