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Medical Office Coordinator

2 months ago

Cherry Hill, New Jersey, United States PeopleShare Full time

Job Summary:

Peopleshare is seeking a dedicated and efficient Medical Front Desk Coordinator to join our team. This role requires someone who can maintain a close and responsive relationship with the Director and Team Leaders, assuming various delegated administrative and clerical responsibilities with minimal supervision.

Key Responsibilities:

  • Communication and Compliance: Maintain effective communication to ensure compliance with policies and procedures.
  • Scheduling and Operations: Support operations related to scheduling, outpatient census, admissions, discharges, room scheduling, and obtaining necessary documentation.
  • Office Management: Operate and maintain office equipment such as computers, copiers, and fax machines.
  • File Management: Establish and maintain file systems for outpatient admissions, general business files, etc.
  • Scheduling Meetings: Attend scheduling meetings and support actionable items related to scheduling, admissions, discharges, and conflict resolutions.
  • Client Payments: Ensure client payments are collected and processed accurately at the time services are rendered.
  • Process Updates: Stay up-to-date with processes related to admissions, insurance therapy, and authorization functions.
  • Therapy Schedules: Accurately complete all actions related to therapy schedules in a timely manner, ensuring full optimization of therapist time.
  • Appointment Filling: Support the filling of cancelled or no-show appointments by maintaining a client reference list.
  • Business Functions: Understand and document business functions needed in applications and therapy schedules pertaining to admissions, discharges, transfers, and clients placed on hold.
  • Client Information: Distribute necessary copies of client demographic and insurance authorization information to clinical team members.

Requirements:

  • 1-2 years of experience in a medical front desk role.
  • Familiarity with insurance processes and medical software.
  • Experience with Raintree software is a plus.