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Patient Access Representative II

2 months ago

Bryan, Texas, United States Conifer Revenue Cycle Solutions Full time
Job Summary

We are seeking a highly skilled Patient Access Representative II to join our team at Conifer Revenue Cycle Solutions. As a Patient Access Representative II, you will play a critical role in supporting the departmental efficiencies of our healthcare organization.

Key Responsibilities
  • Registration and Scheduling: Perform scheduling, registration, patient pre-admission and admission, reception and discharge functions with accuracy and efficiency.
  • Patient Demographic Collection: Obtain complete and accurate patient demographic information, ensuring compliance with regulatory requirements.
  • Liability Collection: Employ proper, compliant patient liability collection techniques before, during, and after date of service.
  • Financial Clearance: Complete assigned registration financial clearance work lists activities, obtain insurance authorizations for scheduled and unscheduled hospital services, and secure inpatient visit notification to payors.
  • Customer Service: Provide world-class customer service, greeting customers following Conifer Standards of Care, and resolving physician's office and patient issues.
Requirements
  • Education: High School Diploma or GED required; some college coursework preferred.
  • Experience: 0-1 year in a customer service role; 0-1 year administrative experience in a medical facility, health insurance, or related area preferred.
  • Skills: Minimum typing skills of 35 wpm; demonstrated working knowledge of PC/CRT/printer; customer service skills and experience; ability to work in a fast-paced environment; ability to receive and express detailed information through oral and written communications.
Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Hospital administration
  • Can work in patient care locations which include potential exposure to life-threatening patient conditions.