Patient Access Representative
1 month ago
**Job Summary**
Catholic Health Initiatives is seeking a highly organized and detail-oriented Patient Access Representative to join our team. In this role, you will be responsible for greeting patients, communicating with departments, scheduling appointments, and providing excellent customer service.
**Key Responsibilities**
- Greet patients in a polite and prompt manner, providing any necessary instructions or directions.
- Inform appropriate departments of patient arrival and oversee the waiting area.
- Answer phones in a pleasant manner and deal with patient needs expeditiously.
- Use EMR to generate information necessary for billing and verify patient information.
- Collect copays, obtain patient signatures, and complete necessary paperwork.
- Manage, direct, and monitor coding activities, including distributing daily charge tickets to the billing company.
- Schedule surgeries, outpatient appointments, and admissions, and send/receive patient medical records.
- Assist physicians with clerical tasks, coordinate service requests, and maintain the clinic office and equipment.
- Inform the administrator of operational problems and assist with training and supervision of staff.
**Requirements**
- High school graduate
- Minimum 1 year clinic experience
- Computer programs/EMR skills
**Pay Range**
$11.41 - $15.69 /hour
We are an equal opportunity/affirmative action employer.
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