Senior IT Project Manager

5 days ago

Palo Alto, California, United States Stanford Health Care Full time
Job Title: Senior IT Project Manager

Stanford Health Care is seeking a highly skilled Senior IT Project Manager to lead the end-to-end management of critical projects. The successful candidate will collaborate with clinical and business departments to deliver high-quality results.

Key Responsibilities:
  • Define project scope, goals, and deliverables, and set project expectations across all stakeholders.
  • Negotiate and resolve scope creep and other risks associated with executing on the project plans.
  • Establish detailed project schedules and budgets in conjunction with associated project managers, coordinators, team leads, managers, and directors.
  • Ensure all costs over and above the financial scope identified at the outset of the project are clearly identified and approved before progressing further work on the program.
  • Lead project steering committee meetings with appropriate content related to project progress, risks, issues, mitigations, and any other items that require steering committee actions.
  • Collaborate with team leads, managers, and directors to identify ways of improving work-smart processes, examining existing structure against client needs, identifying areas for improvement within the process going forward, and making appropriate changes to project management.
  • Maintain up-to-date project documentation for all initiatives that include technical details, user expectations, project goals, work effort, accountability, and deliverables.
  • Continuously engage with the education team to understand their needs and direct internal project activities to effectively facilitate end-use training.
  • Research issues and use independent analysis and judgment to produce solution options (including alternative solutions when necessary to address system limitations) to complex and/or controversial matters, including pros, cons, risks, benefits, costs, and unintended consequences.
  • Lead smooth coordination and turnover of projects both at the initial stage and project end/conclusion and transition to the education team and end-users as required.
  • Develop and institutionalize sound project management process disciplines and continuous process improvement by providing creative and proactive thinking with regards to existing processes.
  • Lead periodic customer satisfaction surveys - guide project coordinators to collect data and report to IT management.
  • Provide input into annual performance review of all project team members as required.
  • Perform miscellaneous job-related duties as assigned.
Requirements:
  • Bachelor's degree from an accredited college/university.
  • Seven (7) years of progressively responsible and directly related work experience.
Preferred Qualifications:
  • Knowledge and understanding of goals and the interdependencies of functional departments and groups (in healthcare industry) and the ability to lead large-scale complex IT projects in addressing overall business needs.
  • Knowledge of SDLC, Agile, and other software development methodologies.
  • Knowledge and understanding of needs, goals, deliverables, and interdependencies of various functional groups and departments in a healthcare environment.
  • Knowledge of informational technology disciplines, such as network operations, databases, software applications, and interfaces, production operations, quality assurance, and systems management.
  • Knowledge and understanding of technical disciplines, including programmers, systems analysts, and networking in a healthcare environment involving multiple applications and interfaces.
  • Excellent written, oral, instructional, presentation, and interpersonal skills focused on motivation and positive attitude. Highly self-motivated, directed, and change-oriented. Very strong customer orientation.
  • Knowledge and ability to direct a staff in integrating information technology services with the work requirements and deliverables of the unit.
  • Knowledge of principles and practices of organization, administration, fiscal, and personnel management.
  • Ability to handle confrontation with appropriate grace, professionalism, cordiality, and firmness, and manage/resolve disputes appropriately.
  • Ability to communicate concepts in elegant, concise, eloquent form to management and to cross-functional departments or teams verbally, in writing, and through pictures or diagrams when appropriate.
  • Knowledge of current issues and trends in healthcare and clinical operations in a healthcare system.
  • Ability to apply judgment and make informed decisions.
  • Ability to develop programs and lead process improvement projects.
  • Ability to foster effective working relationships and build consensus with other departments and external vendors.
  • Ability to plan, organize, prioritize, work independently, and meet deadlines.
  • Ability to strategize, plan, and implement change.
  • Ability to supervise, coach, mentor, train, and evaluate work results.

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