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IT Support Specialist

2 months ago

Thousand Oaks, California, United States Spectrum Industries Full time
IT Support Engineer (m/f/d) 3rd Level

Kaiserslautern

Who We Are...

We are DCON, a company passionate about smart software and consulting. Our clients, including Mercedes Benz, BWI, and the German Federal Bank, rely on our software Servity.

With a strong sense of community, diversity, and positive work atmosphere, we prioritize our employees' satisfaction. Our corporate culture is shaped by our values and confirmed by our Kununu Top Company 2024 award.

What Does an IT Support Engineer - 3rd Level Do at DCON?
  • Support our customers in the ongoing operation of Servity
  • Assist our IT service desk as a contact person for our customers
  • Receive and qualify inquiries and error reports in our ticket system
  • Analyze customer issues together with our development department and your team

We are looking for people who share our passion for enterprise service management. Whether you are a student, graduate, or professional, we invite you to become part of our growing team.