Medical Support Specialist
3 weeks ago
Job Summary:
Platinum Dermatology Partners is seeking a highly skilled Medical Support Specialist to join our team. As a Medical Support Specialist, you will be responsible for providing exceptional patient care and support to our dermatology team.
Responsibilities:
• Escort patients to and from exam rooms, assisting them in preparing for exams.
• Enter medical histories and prescriptions into our electronic medical record system.
• Assist physicians during exams and procedures, ensuring a smooth and efficient experience for patients.
• Perform extractions, injections, and other patient treatments as needed.
• Prepare and collect path/lab specimens, notify patients of results, and schedule follow-up appointments.
• Educate patients and respond to their questions in the office or over the phone as needed.
• Document all medical instructions given to patients.
• Clean and organize exam rooms, prepare procedure trays, clean and autoclave instruments, and stock supplies.
Requirements:
• Certification preferred (e.g., Certified Medical Assistant, Certified Dermatology Technician, etc.).
• Minimum two years' experience in a doctor's office, with prior dermatology experience preferred.
• Quality written and verbal communication skills.
• Professional appearance and mannerisms.
• Knowledgeable of medical dermatology terms/CPT, ICD-10.
• Ability to demonstrate compassion and caring in dealing with others, patients, and coworkers alike.
• Ability to prioritize tasks, understand provider instructions, and know when to seek information or advice.
Work Environment:
Position is in a well-lighted medical office environment. Occasional evening and weekend work may be required.
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