Assistant Store Manager

4 days ago


Lyon, United States abercrombie-fitch-co. Full time

About Abercrombie & Fitch Co.

Abercrombie & Fitch Co. is a leading global specialty retailer of apparel and accessories for men, women, and kids through five renowned brands. Our iconic brands aim to make every day feel as exceptional as the start of a long weekend.

Job Summary

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. This role is responsible for driving sales results by analyzing the business and providing best-in-class customer service. The Assistant Manager oversees daily store operations, including opening and closing routines, and drives efficiency in all store processes.

Key Responsibilities

  • Customer Experience: Provide exceptional customer service and ensure a positive shopping experience.
  • Drives Sales: Analyze sales data and implement strategies to drive sales growth.
  • OMNI Channel Fulfillment: Ensure seamless fulfillment across all channels, including in-store, online, and mobile.
  • Store Presentation and Sales Floor Supervision: Maintain a visually appealing store environment and supervise sales floor activities.
  • Store & Stockroom Operations: Oversee daily store operations, including opening and closing routines, and ensure efficient stockroom management.
  • Staffing, Scheduling, and Payroll Management: Manage staffing levels, schedules, and payroll to ensure optimal store performance.
  • Training and Development: Provide training and development opportunities to team members to enhance their skills and knowledge.
  • Communication: Communicate effectively with team members, customers, and management to ensure seamless operations.
  • Asset Protection: Implement asset protection strategies to prevent loss and ensure store security.

Requirements

  • Bachelor's degree or one year of supervisory experience in a customer-facing role.
  • Strong problem-solving skills and ability to work in a fast-paced environment.
  • Inclusion & Diversity Awareness and ability to build a diverse and inclusive team.
  • Ability to adapt to changing priorities and multitask effectively.
  • Strong interpersonal and communication skills.
  • Drive to achieve results and meet sales targets.
  • Adaptability and flexibility to work in a dynamic retail environment.

What We Offer

  • Competitive hourly rate.
  • Quarterly Incentive Bonus Program.
  • Paid Time Off.
  • Paid Volunteer Day per Year.
  • Merchandise Discount.
  • Medical, Dental, and Vision Insurance Available.
  • Life and Disability Insurance.
  • Associate Assistance Program.
  • Paid Parental and Adoption Leave.
  • 401(K) Savings Plan with Company Match.
  • Training and Development Opportunities.
  • Opportunities for Career Advancement.


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