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Equipment Service Assistant

2 months ago


Lyon, Auvergne-Rhône-Alpes, United States Titan Machinery Full time

Position Overview:

Titan Machinery is seeking a dedicated Equipment Service Assistant to join our dynamic team. As a vital member of our Service Department, you will play an essential role in ensuring customer satisfaction and operational efficiency.

This role is ideal for individuals who:

  • Prioritize Customer Care: Support the service department's objectives by assisting with the cleaning, preparation, and light maintenance of machinery.
  • Exhibit Expertise: Demonstrate meticulous attention to detail while managing customer needs and equipment upkeep.
  • Commit to Quality: Collaborate with Service Technicians and team members to provide exceptional service and support.
  • Emphasize Safety: Maintain a strong focus on safety protocols for yourself and your colleagues.

Qualifications:

This position is well-suited for candidates who:

  • Enjoy hands-on work with machinery and equipment.
  • Have a knack for troubleshooting, problem-solving, and maintaining a tidy workspace.
  • Possess excellent time management skills and thrive in a fast-paced team environment.
  • Are proficient in using computer applications as required for job functions.

Compensation and Benefits:

Titan Machinery offers a comprehensive compensation package that includes:

  • Health Insurance - Premiums covered for individual coverage.
  • Dental Insurance - Premiums covered for individual coverage.
  • Vision Insurance - Optional coverage available.
  • Reimbursement for Prescription Safety Glasses and Safety Boots.
  • Provision of Safety Gloves and Hearing Protection.
  • Uniforms fully funded by Titan, including laundering services.
  • Paid Time Off (PTO) accrual begins on your first day of full-time employment.
  • Seven Paid Holidays each year.
  • Health Savings Account (HSA) contributions up to $1500 tax-free annually.
  • Parental and Pregnancy-Related Leave options.
  • 401(k) plan with company matching starting on your first day.
  • Performance-based incentives and competitive wages.
  • Titan-paid Long-term Disability and Basic Life/AD&D Insurance.
  • Optional insurance products including Life/AD&D, Short Term Disability, and more.
  • Flexible Spending Account (FSA) for eligible expenses.
  • Employee discounts on various services and products.
  • Access to Titan's Employee Assistance Program for confidential support.
  • Paid time for community volunteer activities.
  • Ongoing professional development and tuition assistance for educational growth.

Titan Machinery is committed to equal opportunity and affirmative action. We encourage applications from women, minorities, individuals with disabilities, and veterans.