Customer Service Representative

6 days ago


Palm Beach Gardens, Florida, United States P.F. Chang's Full time

Job Summary:

The Host is responsible for delivering exceptional hospitality experiences by maintaining the overall flow and ambiance of the restaurant. They provide a positive and professional first impression to every guest, ensuring a memorable dining experience.

Key Responsibilities:

  • Interact courteously with guests, answering phones, greeting guests, seating guests, making reservations, and taking food orders.
  • Uphold high safety and sanitation standards by completing sanitation practices at the front door, host desk, lobby area, and crowd control.
  • Learn the restaurant's seating layout, table division, and food delivery process.
  • Set and clear tables neatly and efficiently according to P.F. Chang's specifications.
  • Learn curbside and takeout procedures.
  • Conduct side-work as required for each shift.

Requirements:

  • No prior experience is necessary; we provide comprehensive training.
  • Excellent customer service skills and etiquette.
  • Ability to execute proper sanitation practices and safety procedures.
  • Effective communication with coworkers and guests.
  • Flexibility to work various shifts.
  • Ability to multitask in a fast-paced, team-oriented environment.


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