Customer Service Ambassador

1 week ago


Bluefield, Virginia, United States Wal-Mart Stores , Inc. Full time

As a Customer Service Ambassador at Wal-Mart Stores, Inc., you will play a pivotal role in creating a positive experience for our customers. With a strong focus on customer satisfaction, you will be the first point of contact for many of our visitors, setting the tone for their shopping journey. Your warm smile, engaging demeanor, and willingness to help will make all the difference in ensuring our customers leave with a lasting impression.

The pace can be intense, especially during peak hours, weekends, and holiday seasons. You will need to multitask efficiently, juggling several tasks at once while providing exceptional customer service. This may include scanning items, explaining prices, bagging products, counting change, and maintaining a clean work environment.

In exchange for your hard work and dedication, you will receive competitive pay, performance-based incentives, and a range of benefits that cater to your well-being. Our health benefits include medical, vision, and dental coverage, as well as 401(k) plans, stock purchase opportunities, and company-paid life insurance. You will also enjoy paid time off, parental leave, family care leave, bereavement leave, jury duty pay, and voting leave. Other benefits include short-term and long-term disability coverage, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

The estimated salary for this position ranges from $14.00 to $26.00 per hour, depending on location and job classification. Additional compensation includes annual or quarterly performance incentives and premiums ranging from $0.35 to $3.00 per hour for specific circumstances.

Your key responsibilities will include:

  • Serving customers with a positive attitude and enthusiasm
  • Scanning items accurately and efficiently
  • Maintaining a clean and organized work environment
  • Providing excellent customer service and support


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