Front Desk Associate Bluefield Hotel

7 days ago


Bluefield, West Virginia, United States VP Management Full time

Job Summary: At VP Management, we are seeking a highly skilled and customer-focused Front Desk Associate to join our team at the Bluefield Hotel. This role is ideal for individuals who possess excellent communication skills and a passion for delivering exceptional guest experiences.

About the Role:

The Front Desk Associate will be responsible for ensuring a smooth and efficient check-in and check-out process for our guests. This includes greeting guests warmly, checking in and out, responding to inquiries, and maintaining a clean and organized front desk area.

Key Responsibilities:

  • Greeting Guests: Provide a warm and friendly welcome to all guests, setting the tone for an exceptional stay.
  • Check-In/Check-Out: Handle all aspects of the check-in and check-out process with efficiency and professionalism.
  • Guest Inquiries: Respond promptly and professionally to guest inquiries and requests, ensuring that their needs are met.
  • Front Desk Maintenance: Maintain a clean and organized front desk area, reflecting positively on the hotel's image.
  • Collaboration: Work closely with other hotel departments to ensure seamless guest experiences.

Requirements:

  • Education: High school diploma or equivalent required.
  • Experience: Previous customer service experience preferred.
  • Skills: Excellent communication and interpersonal skills, proficient in computer systems, and strong attention to detail.
  • Schedule: Ability to work a flexible schedule, including evenings, weekends, and holidays.

Salary Information:

We offer a competitive salary of $45,000 per year, commensurate with experience. This compensation package also includes comprehensive benefits, such as health insurance, paid time off, and opportunities for professional growth.

EEOC Statement: VP Management is an equal opportunity employer and values diversity in our workforce. We encourage applications from all qualified individuals.



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