Restaurant Shift Operations Manager

1 week ago


Bluefield, Virginia, United States Papa John's - PJ Operations Full time
Job Summary

We are seeking a skilled Shift Leader to supervise shifts and work areas in the operation of a Papa John's restaurant, ensuring high-quality products and customer service delivery for restaurant profitability. As a key member of our team, you will be responsible for managing operations, executing company policies, procedures, programs, and systems while ensuring compliance with federal, state, and local laws and ethical business practices.


Main Responsibilities:
  • Supervise and manage daily shift operations to achieve quality, productivity, and customer satisfaction goals, adhering to guidelines, techniques, and expectations for each station.
  • Perform assigned work station duties such as making quality products, following product preparation procedures, maintaining established product holding times, and contributing to achieving the Company's product goal.
  • Ensure adequate shift coverage, provide immediate feedback, correct problems when identified, maintain product quality, customer service, and performance responsibilities within acceptable standards.
  • Contribute to profit goals by accurately utilizing the FOCUS System, executing cash management duties, and assisting in managing adequate inventory levels to minimize loss.

Key Qualifications:
  • Cash management skills
  • Planning and organization abilities
  • Effective communication skills

Benefits:

This role offers a competitive salary of $45,000 - $60,000 per year, depending on experience, plus benefits including 401(k), vision, dental, health, life insurance, and paid time off.



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