Customer Experience Representative
1 week ago
About VIMO INC
">VIMO INC is a leader in the healthcare industry, dedicated to developing innovative solutions for state-based exchanges, brokers, insurers, and consumers. Our goal is to provide easy access to health insurance, ensuring that everyone can benefit from quality care.
">Job Description
">This position offers a unique opportunity to work remotely as a Customer Experience Representative (Health Insurance). You will be part of our elite team, delivering exceptional customer service and ensuring seamless interactions with our customers.
">Essential Responsibilities
">Your primary duties will include:
">- ">
- Providing top-notch customer service through inbound and outbound calls">
- Managing customer accounts and responding to technical queries">
- Entering application data accurately and efficiently">
- Participating in online chat sessions to address customer concerns">
- Staying up-to-date with company procedures and policies">
To succeed in this role, you should possess:
">- ">
- A moderate to advanced level of computer skills, with a focus on software applications and hardware">
- A high level of professionalism, excellent communication skills, and comfort working from home">
- A self-driven approach to work, with a focus on meeting deadlines and achieving goals">
What We Offer
">As a member of our team, you can expect:
">- ">
- Competitive hourly rates ranging from $14.50 to $16.00">
- Paid training and comprehensive onboarding">
- Ongoing training and development opportunities">
- A dynamic and inclusive work environment">
- A comprehensive benefits package, including 401K matching">
About Working Remotely
">VIMO INC is committed to creating a flexible work environment that allows employees to balance their personal and professional lives. As a remote employee, you will have the opportunity to work from the comfort of your own home, while still being part of a collaborative and supportive team.
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