Customer Experience Representative

1 week ago


Bluefield, Virginia, United States VIMO INC Full time

About VIMO INC

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VIMO INC is a leader in the healthcare industry, dedicated to developing innovative solutions for state-based exchanges, brokers, insurers, and consumers. Our goal is to provide easy access to health insurance, ensuring that everyone can benefit from quality care.

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Job Description

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This position offers a unique opportunity to work remotely as a Customer Experience Representative (Health Insurance). You will be part of our elite team, delivering exceptional customer service and ensuring seamless interactions with our customers.

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Essential Responsibilities

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Your primary duties will include:

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  • Providing top-notch customer service through inbound and outbound calls">
  • Managing customer accounts and responding to technical queries">
  • Entering application data accurately and efficiently">
  • Participating in online chat sessions to address customer concerns">
  • Staying up-to-date with company procedures and policies">
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To succeed in this role, you should possess:

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  • A moderate to advanced level of computer skills, with a focus on software applications and hardware">
  • A high level of professionalism, excellent communication skills, and comfort working from home">
  • A self-driven approach to work, with a focus on meeting deadlines and achieving goals">
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What We Offer

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As a member of our team, you can expect:

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  • Competitive hourly rates ranging from $14.50 to $16.00">
  • Paid training and comprehensive onboarding">
  • Ongoing training and development opportunities">
  • A dynamic and inclusive work environment">
  • A comprehensive benefits package, including 401K matching">
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About Working Remotely

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VIMO INC is committed to creating a flexible work environment that allows employees to balance their personal and professional lives. As a remote employee, you will have the opportunity to work from the comfort of your own home, while still being part of a collaborative and supportive team.



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