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Content Manager/Writer

2 months ago

San Bruno, California, United States Walmart Full time
Job Title: Content Manager/Writer

Walmart is seeking a highly skilled Content Manager/Writer to oversee the development of technical content across various platforms. As a key member of the Seller Education team, you will be responsible for creating clear, concise, and accurate guides, video tutorials, and manuals to cater to both technical and non-technical audiences of Marketplace sellers and solution providers.

Key Responsibilities:
  • Develop a comprehensive strategy for API instructional content and create engaging technical content that aligns with business objectives and initiatives.
  • Collaborate with subject matter experts to develop, produce, and deliver training resources tailored for our developer & API audiences.
  • Plan and produce top-tier educational resources and content experiences for sellers, including videos, release notes, virtual events, mobile app content, and more.
  • Audit content regularly to maintain its accuracy/relevancy, conduct in-depth research to identify content gaps, and thoroughly understand the products, solutions, and processes that you will be writing about.
  • Measure the effectiveness of the API content and drive on-going optimization to increase seller engagement.
Requirements:
  • Bachelor's degree in education, instructional design, communications, English, or a related field.
  • Two years of editorial content management or related experience.
  • Four years of copywriting experience, preferably in technical writing, developer education, and technical instruction.
  • Strong understanding of software development processes and technical concepts.
Preferred Qualifications:
  • Proven ability to learn processes and platforms quickly.
  • Excellent verbal and written communication skills.
  • Self-starter with a passion for processes and technical tools.
  • Collaborative work ethic as a partnership with stakeholders at all levels is key.
  • Ability to adapt quickly in an often ambiguous and fluid environment.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

For information about benefits and eligibility, see One.Walmart.