People Experience Manager

5 days ago


Remote, Oregon, United States Veterinary Emergency Group Full time

About Us

Veterinary Emergency Group (VEG) is a rapidly growing emergency company with hospital locations across the United States. Our mission is to provide exceptional care and support to people and their pets when they need it most.

Our Culture

We are revolutionizing emergency medicine with a customer-first mentality and a true, employee-centric work environment. Our core values of Openness, Togetherness, Heroic Helping, and Meaningful Moments guide everything we do.

Job Summary

We are seeking an HR professional to join our team as a People Experience Manager. This role will support a region of hospitals in person, ensuring employees have a great experience at VEG and feel like they can brag about their jobs.

Key Responsibilities

  • Partner with regional leaders to drive org-wide initiatives and solve day-to-day challenges.
  • Travel to assigned hospitals weekly to maintain a constant People Team presence and build positive relationships with employees and leaders on-site.
  • Guide, train, and direct local leaders in executing HR policies and processes to ensure legal and company adherence.
  • Assist hospital teams and leadership with onboarding to ensure a seamless experience for new employees.
  • Help troubleshoot payroll/time clock and benefits issues, and provide benefits training and information to hospital teams.
  • Support the development and completion of annual HR processes, including talent reviews, engagement surveys, performance planning, annual performance reviews, retention initiatives, and compensation reviews.
  • Partner with a regional team to understand performance concerns/opportunities and offer effective and holistic solutions to improve employee performance.
  • Respond promptly to employee questions and concerns.
  • Assess the hospital environment and explore solutions for improvement with management, making recommendations to local and regional leaders.
  • Ensure each hospital embodies the VEG culture and core values.
  • Partner with regional Talent Partners on hospital staffing.

Requirements

  • Bachelor's degree in human resources, organizational development, or a related field.
  • PHR or SHRM-CP certification preferred.
  • Minimum of 4 years of progressive human resources experience with HR Generalist focus.
  • Experience with Workday is highly preferred; working knowledge of robust HR systems is required.
  • Record of success in driving human resources policies and practices to enhance employee experience, culture, and organizational change.
  • Strong analytical, decision-making, and problem-solving skills.
  • Previous experience managing complex employee relations issues and facilitating difficult conversations.
  • General knowledge of HR practices, including benefits, compensation, employment law, performance management, employee relations policies and procedures, learning and development, and recruiting.
  • Strong relationship builder and able to effectively manage multiple stakeholders.
  • Presentation and facilitation skills; comfortable in front of small and large audiences.
  • Flexible, adaptable, and thrives in fast-paced, ambiguous environments.
  • Must be able to maintain confidentiality.
  • Ability to travel up to 50-70% of the time within their region.

What We Offer

  • Pay Range: $100,000 - $115,000
  • Medical, Dental, and Vision benefits beginning day 1 of employment
  • 401K with company match
  • 10 weeks of parental leave with 100% pay
  • Unlimited PTO
  • Company laptop and a monthly cell phone reimbursement
  • Casual office attire, dog-friendly, and a kitchen full of snacks and beverages
  • Opportunity to grow and more

VEG is an Equal Opportunity Employer


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