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Customer Service Representative

2 months ago

Elmhurst, Illinois, United States William Frank - State Farm Agent Full time
Job Description

**About the Role**

We are seeking a highly motivated and customer-focused individual to join our team as a State Farm Agent Team Member. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Customer Relationship Building: Establish and maintain strong relationships with our clients, providing personalized service and support to meet their needs.
  • Insurance and Financial Services: Assist clients with insurance and financial services, including policy inquiries, changes, and claims submissions.
  • Team Collaboration: Work closely with our team to achieve sales and customer service goals, providing support and assistance as needed.

What We Offer:

  • Competitive Salary and Commission: Earn a competitive salary plus commission on sales and referrals.
  • Benefits Package: Enjoy a comprehensive benefits package, including paid time off, health insurance, and retirement savings.
  • Professional Development: Receive ongoing training and development opportunities to enhance your skills and advance your career.

Requirements:

  • Excellent Communication Skills: Possess excellent written, verbal, and listening skills to effectively communicate with clients and team members.
  • Self-Motivation: Be self-motivated and proactive in problem-solving, with a strong desire to succeed in a fast-paced environment.
  • Attention to Detail: Demonstrate attention to detail and organizational skills to manage multiple tasks and priorities.
  • Customer Focus: Be dedicated to providing exceptional customer service and support, with a focus on building strong relationships with clients.

About Our Agency:

Our agency is a State Farm independent contractor agency, led by William Frank. We are committed to providing exceptional service and support to our clients, and we are seeking like-minded individuals to join our team.