Operations Manager

4 weeks ago


Clackamas, Oregon, United States Michaels Stores Full time

Job Summary

Michaels Stores is seeking a skilled Operations Manager to lead our store team in delivering exceptional customer experiences and driving sales growth. As a key member of our store leadership team, you will be responsible for overseeing daily store operations, managing inventory, and leading a team of sales associates to achieve sales and profit goals.

Key Responsibilities

  • Assist the Store Manager in planning and executing store workload, including scheduling and inventory management.
  • Lead and manage adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and regulations.
  • Support and participate in truck unloading and stocking processes to ensure efficient and accurate inventory management.
  • Manage visual merchandising standards, including feature space and seasonal layouts.
  • Manage and execute inventory management processes, including receiving, stocking, and replenishment.
  • Train, observe, and coach team members to achieve sales and profit goals.
  • Interact with customers in a positive and respectful manner, providing solutions to their needs.

Requirements

  • Retail management leadership experience.
  • Ability to remain standing for long periods, move throughout the store, and perform regular bending, lifting, carrying, reaching, and stretching.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

Work Environment

Our store is a public retail setting with a climate-controlled environment. Some stock rooms may not be climate-controlled, and outdoor work may be required for tasks such as retrieving shopping carts or unloading trucks.

Benefits

Michaels Stores offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We are an equal opportunity employer and are committed to diversity and inclusion in the workplace.



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