Vehicle Customer Support Agent
2 weeks ago
Become a part of our dynamic team at Mike Savoie Chevrolet
We are an expanding automotive dealership in the Metro Detroit area looking for enthusiastic individuals to join our Customer Engagement Center. As a Customer Relations Specialist, you will be essential in interacting with our clientele to ensure their expectations are fulfilled.
What We Offer:
- Comprehensive Medical, Dental, and Vision Plans
- Life Insurance and Accidental Death & Dismemberment Coverage
- 401K Retirement Plan with Employer Contribution
- Paid Time Off and Training Opportunities
- Company Raffles for Professional Sporting Events
- Modern Customer Engagement Center
Your Role:
- Respond to customer inquiries via phone, email, and live chat
- Deliver product details and guide customers to suitable resources
- Follow up with potential leads and foster positive relationships with colleagues
- Utilize Customer Relationship Management and Dealer Management Systems
- Assist clients with vehicle choices and service-related concerns
What We Seek:
- Excellent communication abilities
- Familiarity with Microsoft Excel and Google Docs
- Prior experience in customer service is advantageous
- A collaborative team player with a positive demeanor
- Detail-oriented and motivated to achieve goals
We are an equal opportunity employer dedicated to promoting diversity and inclusion. Join us in providing outstanding customer service at Mike Savoie Chevrolet.
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