Client Care Specialist

3 weeks ago


Atlanta, United States Serenity Healthcare Full time
About the Role

Serenity Healthcare is seeking a highly motivated and compassionate Client Care Specialist to join our team. As a Client Care Specialist, you will play a vital role in connecting patients with life-saving treatments and providing exceptional customer service.

Responsibilities
  • Connect with patients via phone to provide information and support
  • Help solve problems and educate patients about TMS and Ketamine treatments
  • Coordinate with clinics for patient care and ensure seamless communication
  • Perform other relevant duties as needed
Requirements
  • High School Diploma or equivalent
  • Strong customer service mindset and previous experience in customer service
  • Excellent verbal and written communication skills, as well as basic math skills
  • Well-versed in de-escalation skills and ability to connect with individuals
What We Offer
  • Accelerated healthcare career growth and rapid advancement opportunities
  • Potential to move into other departments, including clinic-based positions
  • Insurance benefits (Medical, Dental, Vision) with 90% of premiums covered by Serenity Healthcare
  • 20 days off annually (10 PTO days and 10 Holidays)
  • Employee access to Serenity's treatment options
  • Access to corporate onsite gym, game room, and other amenities


  • Atlanta, Georgia, United States Serenity Healthcare, LLC Full time

    About the RoleWe are seeking a highly motivated and empathetic Client Care Specialist to join our team at Serenity Healthcare, LLC. As a Client Care Specialist, you will play a critical role in connecting patients with life-saving treatments and providing exceptional customer service.ResponsibilitiesConnect with patients via phone to understand their needs...


  • Atlanta, Georgia, United States Serenity Healthcare, LLC Full time

    About the RoleWe are seeking a highly motivated and compassionate Client Care Specialist to join our team at Serenity Healthcare, LLC. As a Client Care Specialist, you will play a critical role in connecting patients with life-saving treatments and providing exceptional customer service.ResponsibilitiesConnect with patients via phone to provide support and...


  • Atlanta, Georgia, United States Serenity Healthcare Full time

    Job OpportunitySerenity Healthcare is seeking a dedicated and compassionate Client Care Specialist to join our team. As a key member of our customer service team, you will play a vital role in connecting patients with life-saving treatments and providing exceptional support throughout their journey.About the RoleThis is an entry-level position with...


  • Atlanta, Georgia, United States Serenity Healthcare, LLC Full time

    About the RoleWe are seeking a highly motivated and compassionate Client Care Specialist to join our team at Serenity Healthcare, LLC. As a Client Care Specialist, you will play a critical role in connecting patients with life-saving treatments and providing exceptional customer service.Key ResponsibilitiesConnect with patients via phone to provide support...


  • Atlanta, United States Serenity Healthcare, LLC Full time

    PCC (Client Care Specialist)Customer Care - Sandy Springs, GA - Full Time Learn how healthcare should be delivered - help people - build a career - no healthcare experience required. We are seeking a Client Care Specialist for our Atlanta-Sandy Springs, GA office. Your primary responsibility will be taking inbound calls and connecting our patients to...


  • Atlanta, United States Serenity Healthcare Full time

    PCC (Client Care Specialist)Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly.Customer Care – Sandy Springs, GA – Full TimeLearn how healthcare should be delivered – help people – build a career – no healthcare experience required. We are seeking a Client Care Specialist for...


  • Atlanta, United States Serenity Healthcare, LLC Full time

    PCC (Client Care Specialist) Customer Care - Sandy Springs, GA - Full Time Learn how healthcare should be delivered - help people - build a career - no healthcare experience required. We are seeking a Client Care Specialist for our Atlanta-Sandy Springs, GA office. Your primary responsibility will be taking inbound calls and connecting our patients to...


  • Atlanta, United States Serenity Healthcare Full time

    About the RoleWe are seeking a highly motivated and compassionate Client Care Specialist to join our team at Serenity Healthcare. As a Client Care Specialist, you will play a critical role in connecting patients with life-saving treatments and providing exceptional customer service.Key ResponsibilitiesConnect with patients via phone to understand their needs...


  • Atlanta, Georgia, United States Summit Group Full time

    Client Success SpecialistAre you a results-driven professional with a passion for delivering exceptional client experiences? We're seeking a skilled Client Success Specialist to join our team at Summit Group.The ideal candidate will have a proven track record of success in the promotional products industry, with a strong understanding of client needs and...


  • Atlanta, United States CityVet Full time

    Happy people. Healthy pets. At CityVet, we believe healthy pets start with happy people. It is important that our vet-led clinics are filled with smiling faces and compassionate pet people, and each of our employees play a vital role in creating the positive vibe felt at our offices. Starting a career at CityVet means growing in a fun, people-first...


  • Atlanta, Georgia, United States Alston & Bird's Full time

    Job Title: Client Accounts Specialist About the Role: At Alston & Bird, we are seeking a highly skilled Client Accounts Specialist to join our team. As a Client Accounts Specialist, you will play a critical role in maintaining accurate account records, resolving disputed invoices, and providing exceptional client service. Key Responsibilities: * Analyze...


  • Atlanta, Georgia, United States AIDS Healthcare Foundation Full time

    Job OverviewAIDS Healthcare Foundation is seeking a dedicated and compassionate Wellness Client Care Specialist 2 to join our team. As a key member of our Wellness Clinics, you will provide exceptional patient care and support to individuals seeking HIV testing and prevention services, STI screenings, and treatment.Key Responsibilities:Present a friendly and...


  • Atlanta, Georgia, United States Delta Community Credit Union Full time

    Job Title: Client Relationship SpecialistDelta Community Credit Union is seeking a highly skilled Client Relationship Specialist to join our team. As a key member of our Delta Community Retirement & Investment Services (DCR&IS) team, you will be responsible for leading client engagement, ensuring prompt service, and taking ownership of complete...


  • Atlanta, Georgia, United States Alston & Bird's Full time

    Job Title: Client Accounts SpecialistAt Alston & Bird, we are seeking a highly skilled Client Accounts Specialist to join our team. As a key member of our accounting and collections department, you will play a critical role in ensuring the timely and accurate processing of client accounts.Key Responsibilities:Analyze client account history and prepare...


  • Atlanta, Georgia, United States Vatic Outsourcing Full time

    Job Title: Client Provisioning SpecialistJoin Vatic Outsourcing as a Client Provisioning Specialist and play a critical role in delivering exceptional client experiences. As a key member of our team, you will be responsible for managing client relationships, providing timely and accurate reporting, and ensuring seamless project execution.Key...


  • Atlanta, Georgia, United States Zelis Healthcare Full time

    Job Title: Client Support SpecialistAt Zelis Healthcare, we are seeking a highly skilled Client Support Specialist to join our team. As a key member of our Payments Optimization Business Unit, you will serve as the primary point of contact for multiple clients, providing exceptional support and guidance in the processing of claims communications, payments,...


  • Atlanta, Georgia, United States onbe Full time

    Job DescriptionAt Onbe, we're seeking a highly skilled Client Support Specialist to join our team. As a Client Support Specialist, you will collaborate with our Client Support Management team to ensure the success of our client programs. You will work closely with Client Support Managers to develop positive relationships with clients and become a product...


  • Atlanta, Georgia, United States PrimeRevenue Full time

    Job Title: Client Implementation SpecialistPrimeRevenue is seeking a highly skilled Client Implementation Specialist to join our team. As a key member of our implementation team, you will be responsible for leading the implementation of our PrimeRevenue solution for new clients, from technical and process design to project go-live and aftercare.Key...


  • Atlanta, United States Onbe Full time

    Onbe, a fast-growing FinTech, bringing innovation to a rapidly growing global marketplace, stands for "on behalf." Because that's exactly how we work: on behalf of our clients, as their comprehensive payments partner. We transform the way payments are imagined - as an opportunity for innovation, a source of insight to customers, and a way to connect with...


  • Atlanta, United States Optiv Full time

    Support assigned Client Managers / Client Directors by proactively monitoring existing renewal business with a timely generation of quotes, validation of service contracts, auditing, and management of all aspects of the renewable pipeline using Sales Operations Specialist, Operations, Specialist, Director, Manager, Salesforce, Manufacturing, Technology