Digital Sales Consultant
7 days ago
We are seeking a highly motivated and results-driven Internet Sales Representative to join our team at DARCARS Automotive Group. As an Internet Sales Representative, you will play a vital role in managing our digital business prospects and contributing to a next-generation car buying experience.
Key Responsibilities- Customer Engagement: Respond to customer inquiries via email, SMS, and phone in a timely manner, providing accurate and helpful information that meets our company's standards.
- Product Expertise: Serve as the first-level expert on our products and services, the purchase process, and the DARCARS brand, providing exceptional customer service and support.
- Appointment Setting: Convert inquiries into dealership visits or virtual appointments, adhering to phone communication scripts and email templates.
- Documentation: Document all customer contact activity in our CRM system, ensuring accurate and up-to-date records.
- Performance Metrics: Meet or exceed individual performance objectives, including response time, response rate, appointment set rate, workbook follow-up activities, and close rate conversions.
- Technical Skills: Proficiency in Microsoft Office Suite and advanced computer and phone skills.
- Communication Skills: Excellent listening, verbal, and written communication skills, with the ability to communicate effectively with customers and colleagues.
- Organizational Skills: Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
- Teamwork: Ability to work collaboratively as part of a team, providing support and assistance as needed.
- Availability: Availability to work evenings and weekends, if necessary.
- Education: High school diploma or equivalent, with a minimum of 18 years of age.
- Insurance: Medical, vision, and dental insurance.
- Disability Plans: Short-term and long-term disability plans.
- Life Insurance: Life insurance coverage.
- Employee Discounts: Employee discounts on vehicle purchases, parts, and service repairs.
- Community Service: Opportunities to participate in community service initiatives.
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Automotive Sales Representative
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Englewood, New Jersey, United States DARCARS Automotive Group Full timeAbout the RoleWe are seeking a highly motivated and results-driven Automotive Sales Representative to join our team at DARCARS Automotive Group. As an Internet Sales Representative, you will play a vital role in managing our digital business prospects and contributing to a next-generation car buying experience.Key ResponsibilitiesCustomer Engagement: Develop...
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Automotive Sales Representative
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