Bilingual Customer Service Representative

1 week ago


Richardson, Texas, United States DebtBlue Full time
Job Description

DebtBlue, LLC is a debt settlement organization dedicated to helping individuals and families overcome financial challenges. We strive to provide a positive experience for our clients, and we're seeking a Bilingual Customer Service Representative to join our team.


Key Responsibilities:

  • Provide exceptional customer service to clients enrolled in our debt settlement program
  • Resolve client inquiries in a professional and courteous manner
  • Utilize detailed knowledge of the program, systems, and applications to address client needs
  • Communicate effectively with clients via various channels
  • Complete tasks and annotate client accounts in our CRM system

Requirements:

  • Bilingual (English/Spanish) **Required**
  • High School Diploma or GED (required)
  • 2 years of call center experience (preferred)
  • Empathy and willingness to assist clients throughout their financial hardship
  • Problem-solving skills with the ability to multitask

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for growth and professional development
  • A supportive and dynamic work environment

We're committed to serving our clients with integrity, excellence, and compassion. If you share our values and are passionate about helping others, we encourage you to apply for this exciting opportunity.


Learn more about DebtBlue and our services by visiting our website at www.debtblue.com or by reviewing our informational videos at https://debtblue.com/debt-relief-options/debtblue-library/.



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